HARY ARDILA
Los Angeles
Summary
Dedicated professional with strong customer service skills. Experienced in managing guest inquiries and creating welcoming atmospheres in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Bartender
Voodoo bar
Des Moines
01.2024 - 07.2024
- Mixed and served a variety of cocktails and beverages for patrons.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Operated cash register, processed payments, and handled cash securely.
- Stocked bar supplies, ensuring all ingredients were readily available for service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Bottle Server
Ta chido club
Des Moines
02.2024 - 01.2025
- Delivered excellent customer service to enhance guest experience at Ta Chido Club.
- Assisted in setting up and breaking down events to ensure seamless guest experiences.
- Engaged with patrons to foster a welcoming atmosphere that encouraged repeat visits.
- Cleared empty bottles and glasses promptly to maintain cleanliness and enhance guest satisfaction.
Hostel Receptionist
Palenque
Newport Beach
03.2025 - 07.2025
- Coordinated reservations and organized seating to optimize guest experience.
- Addressed guest inquiries and resolved minor issues to ensure satisfaction.
- Provided menus and explained daily specials to guests.
- Collaborated with team members to streamline workflow for smoother operations.
Education
Some College (No Degree) - Fashion Designer
Universidad Tadeo Lozano
Bogota ColombiaSkills
- Beverage preparation
- Outstanding customer service
- Customer service
- Inventory management
- Team collaboration
- Communication skills
- Stress tolerance
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Hostel Receptionist
Palenque
03.2025 - 07.2025
Bottle Server
Ta chido club
02.2024 - 01.2025
Bartender
Voodoo bar
01.2024 - 07.2024
Some College (No Degree) - Fashion Designer
Universidad Tadeo Lozano