Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harwinder Kaur Kaler

Langley,BC

Summary

A dynamic Team Leader at McDonald's, I enhanced team productivity and customer satisfaction through effective leadership and problem-solving skills. By fostering teamwork and implementing process improvements, I empowered staff and streamlined operations, significantly impacting service quality and efficiency.

Overview

4
4
years of professional experience

Work History

Team Leader

McDonald's
10.2020 - 09.2024
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Education

Chaunagra
Punjab
07.2007

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Work Planning
  • Client Service
  • Issue Resolution
  • Complaint resolution
  • Leadership
  • Multitasking
  • Relationship Building
  • Process Improvement
  • Decision-Making
  • Team Collaboration
  • Team Leadership

Languages

English
Elementary
Punjabi
Elementary
Hindi
Elementary
French a little bit
Elementary
Urdu
Elementary

Timeline

Team Leader

McDonald's
10.2020 - 09.2024

Chaunagra

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Harwinder Kaur Kaler