Harwinder Singh
Regina,Canada
Summary
Adaptable professional with a strong track record of rapid learning and effective application of new skills. Demonstrated ability to navigate change and tackle challenges with a commitment to continuous improvement. Recognized for exceptional interpersonal skills and a robust work ethic, thriving in both independent and collaborative environments. Recently relocated from New Zealand to Canada, bringing a global perspective to problem-solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Administrative Supervisor
Woolworths New Zealand Ltd
Auckland, NZ
08.2022 - 11.2024
- Processed sales invoices and maintained accurate records in tracking systems.
- Performed quality control checks on outgoing orders before shipping.
- Managed customer inquiries promptly while delivering exceptional service.
- Identified improvement opportunities within sales processes through consistent research.
- Delegated tasks to staff, establishing clear priorities and goals.
- Maintained product knowledge to provide technical advice to customers.
- Coordinated with supervisors to align group efforts toward achieving objectives.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Monitored merchandise received and shipped from facility in computer system.
Cleaning Crew Supervisor
Crest Clean Nz Ltd
Auckland, NZ
07.2021 - 11.2024
- Delegated tasks to staff, establishing clear priorities and objectives.
- Developed procedures for maintaining cleanliness in designated areas.
- Supervised housekeeping personnel to enhance service quality and performance.
- Monitored cleaning crew members' performance, providing feedback as necessary.
- Mix appropriate cleaning solutions using water and detergents or acids.
- Polished furniture and room accessories to maintain an inviting atmosphere.
Retail Sales Supervisor
Woolworths New Zealand Ltd
Auckland, NZ
05.2019 - 08.2022
- Promptly resolved customer complaints to enhance satisfaction and loyalty.
- Implemented proactive initiatives to boost engagement and service effectiveness.
- Devised strategies to maximize profits while minimizing losses.
- Assisted customers in locating requested items within the store.
- Developed weekly schedules for grocery staff based on projected customer demand.
- Supervised and evaluated staff performance to maintain high standards.
- Mediated conflicts among staff members professionally.
- Coordinated maintenance activities for store equipment, including coolers and freezers.
Liquor Store Clerk
Woolworths New Zealand Ltd
Auckland, NZ
09.2018 - 05.2019
- Reduced product loss through effective rotation and handling of bottles, cans, and cases.
- Answered incoming calls promptly while delivering accurate information on products and promotions.
- Monitored shoplifting activity to enhance security measures within store premises.
- Explained merchandise use, operation, and care to customers, enhancing their shopping experience.
- Participated in weekly team meetings to strategize new initiatives for improved service.
- Addressed inquiries from callers and in-store guests, promoting available products effectively.
- Ordered supplies to maintain adequate inventory levels, ensuring product availability.
- Tracked sales data using POS systems to identify customer buying trends.
Senior Chef De Partie
Miss Clawdy Restaurant
Auckland, NZ
08.2018 - 09.2018
- Partnered with restaurant managers to design unique menus for special events, including banquets and private parties.
- Developed innovative dishes and recipes while ensuring high standards of quality.
- Resolved customer complaints related to food quality or service promptly.
- Established and nurtured relationships with local vendors to secure fresh ingredients at competitive prices.
Chef De Partie
The Conservatory Bar And Restaurant
Auckland, NZ
03.2016 - 08.2018
- Created innovative dishes by staying current with culinary trends.
- Enhanced team performance, resulting in daily production of high-quality meals.
- Ensured adherence to stringent restaurant standards through effective discipline and motivation.
- Monitored food quality, freshness, and integrity to meet customer expectations.
- Conducted regular inspections of kitchen areas and equipment to uphold hygiene standards.
- Shared inventory updates with management to address supply needs promptly.
- Distributed food efficiently to service staff for timely customer delivery.
- Determined staffing schedules necessary for food preparation and plating.
Commis Chef
The Conservatory Bar And Restaurant
Auckland, NZ
02.2015 - 03.2016
- Trained kitchen workers on advanced culinary techniques to enhance skill levels.
- Liaised with vendors for optimal procurement of recipe ingredients at cost-effective rates.
- Determined staffing schedules and requirements for efficient food preparation and plating.
- Ensured proper plate presentation techniques during service to maintain visual appeal.
- Operated equipment and machinery in strict accordance with safety guidelines.
- Instructed kitchen staff on maintaining cleanliness by using approved cleaning products.
- Cooked pizzas according to precise time and temperature specifications.
- Monitored inventory of food items used in pizza preparation for effective stock management.
Commis Chef
SkyCity Entertainment Group
Auckland, NZ
04.2014 - 02.2015
- Maintained clean and orderly kitchen and dining area to ensure efficient operations.
- Monitored temperatures of ovens and grills to guarantee proper cooking times.
- Prepared diverse foods according to precise instructions and recipe specifications.
- Sliced meat, poultry, and seafood in preparation for cooking.
- Demonstrated basic knife skills, including chopping herbs and dicing vegetables.
- Sanitized utensils, dishes, and silverware to uphold hygiene standards.
Education
High School Diploma - Diploma in Culinary Arts/Cookery
Whitireia Community Polytechnic
Auckland,NZ10-2015
Skills
- Sales invoicing
- Order quality control
- Customer relationship management
- Process improvement
- Inventory management
- Logistics coordination
- Team delegation
- Effective communication
- Staff training
- Customer service
- Employee supervision
- Problem-solving abilities
Certification
- Professionalism in Allied Health (Coursera)
- Medical Administrative Assistants and the Healthcare Team (Coursera)
- Medical Administrative Assistants and Office Procedures (Coursera)
- Managing teams(Linkedin)
- Leadership Foundations(Linkedin)
- Retail sales Management (Linkedin)
Languages
English
Professional
References
References available upon request.
Timeline
Sales Administrative Supervisor
Woolworths New Zealand Ltd
08.2022 - 11.2024
Cleaning Crew Supervisor
Crest Clean Nz Ltd
07.2021 - 11.2024
Retail Sales Supervisor
Woolworths New Zealand Ltd
05.2019 - 08.2022
Liquor Store Clerk
Woolworths New Zealand Ltd
09.2018 - 05.2019
Senior Chef De Partie
Miss Clawdy Restaurant
08.2018 - 09.2018
Chef De Partie
The Conservatory Bar And Restaurant
03.2016 - 08.2018
Commis Chef
The Conservatory Bar And Restaurant
02.2015 - 03.2016
Commis Chef
SkyCity Entertainment Group
04.2014 - 02.2015
High School Diploma - Diploma in Culinary Arts/Cookery
Whitireia Community Polytechnic
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