Summary
Overview
Work History
Education
Skills
Timeline
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Harwinder Kaur

Moose Jaw,SK

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Dollar Tree
Saskatoon, Saskatchewan
04.2025 - 08.2025
  • Assisted customers with product inquiries and provided accurate information.
  • Handled customer complaints with empathy and professionalism to resolve issues.
  • Collaborated with team members to maintain a clean and safe store environment.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Sales Representative

Walmart
Moose Jaw, Saskatchewan
09.2024 - 02.2025
  • Assisted customers with product selections and inquiries.
  • Maintained inventory levels and organized stock displays.
  • Collaborated with team members to enhance customer service.
  • Resolved customer complaints with effective communication skills.
  • Participated in training sessions to improve product knowledge.
  • Reset store displays for special events and seasonal merchandise changes.
  • Greeted and assisted customers to foster positive experiences.

Education

High School Diploma -

Sanmati Vimal Jain Sen.Sec School
Punjab, India
03-2022

Master of International Business Management - Business Management

Saskatchewan Polytechnic
Moose Jaw, SK

Skills

  • Conflict resolution
  • Effective communication
  • Active listening
  • Sales techniques
  • Customer service
  • Problem solving
  • Customer service excellence
  • Clear communication
  • Patience and empathy

Timeline

Customer Service Representative

Dollar Tree
04.2025 - 08.2025

Sales Representative

Walmart
09.2024 - 02.2025

High School Diploma -

Sanmati Vimal Jain Sen.Sec School

Master of International Business Management - Business Management

Saskatchewan Polytechnic

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Harwinder Kaur