Harwinder Kaur
Moose Jaw,SK
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dollar Tree
Saskatoon, Saskatchewan
04.2025 - 08.2025
- Assisted customers with product inquiries and provided accurate information.
- Handled customer complaints with empathy and professionalism to resolve issues.
- Collaborated with team members to maintain a clean and safe store environment.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Representative
Walmart
Moose Jaw, Saskatchewan
09.2024 - 02.2025
- Assisted customers with product selections and inquiries.
- Maintained inventory levels and organized stock displays.
- Collaborated with team members to enhance customer service.
- Resolved customer complaints with effective communication skills.
- Participated in training sessions to improve product knowledge.
- Reset store displays for special events and seasonal merchandise changes.
- Greeted and assisted customers to foster positive experiences.
Education
High School Diploma -
Sanmati Vimal Jain Sen.Sec School
Punjab, India03-2022
Master of International Business Management - Business Management
Saskatchewan Polytechnic
Moose Jaw, SKSkills
- Conflict resolution
- Effective communication
- Active listening
- Sales techniques
- Customer service
- Problem solving
- Customer service excellence
- Clear communication
- Patience and empathy
Timeline
Customer Service Representative
Dollar Tree
04.2025 - 08.2025
Sales Representative
Walmart
09.2024 - 02.2025
High School Diploma -
Sanmati Vimal Jain Sen.Sec School
Master of International Business Management - Business Management
Saskatchewan Polytechnic