Summary

Overview

Work History

Education

Skills

Languages

Interests

Timeline

Harwinder Bagri

Brampton

Summary

Dynamic professional with extensive experience in operations and customer service, notably at Amazon and Ourr Home and Appliances. Proven ability to enhance team productivity through effective time management and attention to detail. Recognized for fostering positive work environments and delivering exceptional customer satisfaction while maintaining high data accuracy.

Overview

years of professional experience

Work History

Warehouse Assistant

Amazon

10.2023 - Current

Retail Sales Supervisor and Customer Service

Ourr Home and Appliances

03.2022 - 09.2023

Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
Opened and closed store independently and prepared nightly bank drop for manager.
Greeted customers and helped with product questions, selections, and purchases.

Supervisor Ans Operator

Hi-tech Education

05.2019 - 05.2021

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Supervisor of Operations

Cosyn

07.2018 - 03.2019

Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Computer Operator

Randstad

09.2016 - 07.2018

Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
Maintained spreadsheets of data across multiple systems.
Generated reports covering details about data, system operation, and error monitoring.
Processed requests for service from internal and external customers.
Reacted calmly during times of highly stressed or emergency situations.
Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.

Education

Bachelor of Science - Information And Communication Technology

MAEC Mandigobindgarh

Mandigobindgarh

04-2013