Harwaris Harjeet Singh Gill
Toronto
Overview
8
8
years of professional experience
Work History
Customer Relations Manager
Emmo Electric Bikes (EMMO INC.)
03.2023 - Current
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
- Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.
Sales Operations Coordinator / Customer Service
Anokhi Fine-Dining Restaurant / Osmow's Shawarma
03.2020 - 07.2021
- Proven ability to effectively communicate with customers and vendors to ensure customer satisfaction and resolve any issues.
- Demonstrated ability to multitask and prioritize effectively to meet the needs of customers and maintain a high level of organization.
- Proven experience in providing customer service and assistance as a Cashier and Food Service Worker, by taking orders and serving customers in a fine-dining / fast-food restaurant.
Production Worker / Assembly Line Worker
Karmax Heavy Stamping
10.2019 - 01.2020
- Proven ability to work well under pressure and meet deadlines as an Assembly Line Worker.
- Strong skills in performing packaging, labelling, and transport tasks to support assembly operations.
- Demonstrated experience in quality assurance, inspecting items, and removing defective parts as an Assembly Line Worker.
Real Estate Consultant / Operations Coordinator
Waris Estates Inc.
07.2017 - 07.2019
- Showed potential buyers and renters properties and provided information about the local real estate market.
- Assisted with paperwork, including contracts, purchase, and rental agreements.
- Developed and maintained positive relationships with clients to ensure their satisfaction.
- Coordinated repairs and maintenance for properties, including electrical and insulation work.
- Contributed to the overall success of the real estate agency by actively participating in business development and growth initiatives.
Retail Sales Associate / Cashier
HyperCITY (Super-Market)
05.2016 - 05.2017
- Experience in providing customer service and assistance as a Cashier and Door Attendant, by handling cash transactions, checking bills, and providing general information to customers.
- Experience in performing stocking and inventory management as a Stocker and Warehouse Assistant.
- Demonstrated ability to multitask and prioritize effectively to meet the needs of customers and maintain a high level of organization.
Education
Diploma - Game Design
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON02.2023
Junior College - Science (Computer Science)
Mumbai University - Patkar College
Mumbai, Maharashtra04.2019
High School Diploma -
Dr. Sarvepalli Radhakrishnan International School
Mumbai, Maharashtra04.2016
Timeline
Customer Relations Manager
Emmo Electric Bikes (EMMO INC.)
03.2023 - Current
Sales Operations Coordinator / Customer Service
Anokhi Fine-Dining Restaurant / Osmow's Shawarma
03.2020 - 07.2021
Production Worker / Assembly Line Worker
Karmax Heavy Stamping
10.2019 - 01.2020
Real Estate Consultant / Operations Coordinator
Waris Estates Inc.
07.2017 - 07.2019
Retail Sales Associate / Cashier
HyperCITY (Super-Market)
05.2016 - 05.2017
Diploma - Game Design
Conestoga College Institute of Technology And Advanced Learning
Junior College - Science (Computer Science)
Mumbai University - Patkar College
High School Diploma -
Dr. Sarvepalli Radhakrishnan International School
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