Harvey Singh
Edmonton,AB
Summary
Service-oriented Management Assistant focused on maintaining a consistent record of achievement in multiple areas of operations. Analytical and business oriented professional having experience in human resources and business relations. Proven ability to combine hard work and problem solving skills for executing projects involving office and data administration. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
School Bus Driver
Southland Transportation Ltd.
10.2023 - Current
- Inspected emergency equipment and verified safe working order for student and driver use.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
Assistant Manager
Enterprise Rent-a-Car
12.2021 - 10.2023
- Managed the efforts of branch employees in providing a high level of customer service, including management of the rental counter, customer flow and telephone service as well as continuously training and leading by example
- Developed and implemented branch operational plan
- Used initiatives, independent judgement, discretion, and decision-making skills to perform a variety of duties and to solve problems.
Management Assistant
Enterprise Rent-a-Car
06.2021 - 11.2021
- Successfully handled a high volume of inbound and outbound calls, rental contracts and customer interactions at Edmonton's busiest branch with 350+ vehicles in fleet
- Gained valuable experience while delivering superior customer service at TD Auto Center and Go Honda in unison with TD insurance adjusters and Collision Repair Experts (CRE)
- Proactively maintained and updated inventories, maintenance records, body shop updates, and business reports
- Routinely provided shuttle services and performed interior/exterior car inspections while writing rental agreements
- Continuously learned about cost control and other effective ways to run a profitable business
- Helped business managers keep operations running smoothly, increase revenue and optimize processes to capitalize on industry changes.
Management Trainee
Enterprise Rent-a-Car
11.2018 - 05.2021
- Develop plan and strategies to ensure successful completion of project work
- Evaluate the project requirements and translate them to the team members and the management
- Identify and allocate resources to attain project objectives
- Assist in making budget plans and risk management strategies
- Check and review the quality assurance process to deliver quality project to the client
- Ensure timely completion of project and oversee the performance of day-to-day tasks
- Maintain and prepare accurate daily and periodic documentation in the form of reports
- Assist in maximizing output and minimizing potential risks or threats
- Work in a team environment and collaborate with various departments.
Customer Care Representative
Boardwalk Rental Communities
10.2017 - 10.2018
- Managing – 380 units and performed activities such as leasing, administration, move-in/out inspection, parking monitoring, meetings with other associates and other customer service tasks
- Conducted periodic inspection of building envelope, common area and outside perimeter for safety, security and cleanliness
- Coordinated with team members, suppliers and various contractors to ensure suites are in perfect condition through proper cleaning, repair and maintenance execution
- Attended emergency situations such as plumbing or gas leak, elevator entrapment, no electricity, fire hazard, and building security issue request to the maintenance
- Perform daily administration duties like daily work logs, entering other associate's time logs, & necessary lease agreements with as per the Residential Tenancy act
- Request for court orders late payments, defaults necessary action, consent payments to done all the three sites & delivered
- Perform annual inspection of the buildings with the daily suite checks to see if the surrounding resident members behaved properly than performing necessary actions like warning letters, correspondence & consult with the leader.
Settlement Officer (Contract Position)
TD BANK
03.2017 - 07.2017
- Handling all reception duties including Greetings, receiving documents, and couriers
- Managing premises issue such as operation types of equipment and maintain the site
- Responsible for Invoices and administrative tasks including accounts, orders and reorders
- Daily reporting and inspecting all premises checking sites to maintain issues to resolve it by placing tickets
- Support for all events projects presentations and all premises help in every department
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review.
Office Manager
Royal Lepage Summit Reality
05.2016 - 03.2017
- Designing marketing brochures using Adobe In design and marketing packages
- Preparing a marketing plan to showcase projects to potential clients
- Interact with customers to respond to their queries via phone calls and emails
- Daily reporting on projects and performing miscellaneous office duties
- Consult with architectures for all related drawings for the new buildings
- Expanded market share by executing effective sales strategies while detailing market conditions analysis for strategic planning
- Reviewed final real estate transactions and accurately reconciled funds
- Negotiated between sellers and buyers over property prices and settlement deals
- Gave buyers physical and virtual tours of properties.
Crew Trainer
McDonald Restaurant
09.2014 - 05.2016
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency
- Collaborated with team to deliver timely service of items
- Rotated stock items and ingredients to maintain efficiency and freshness
- Greeted incoming customers kindly and provided friendly service
- Trained workers in every position, including food preparation, money handling and cleaning roles
- Instructed new team members on correct procedures for all areas of operations
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
Human Resources Assistant (Contract Position)
The Brenda Stafford Foundation
07.2015 - 11.2015
- Reviewed employee timesheets for accuracy and maintained accurate records in the company system
- Processed final paychecks and required documents for employee exit interviews
- Updated new employee packages, training materials, benefits, and announcements
- Set up appointments, meetings, and conferences for employees
- Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol
- Spearheaded full-cycle HR processes including, advertising jobs, booking interviews, conducting hiring activities and interviews, investigating candidate backgrounds and orienting new employees
- Led recruitment functions, including developing job postings, scheduling interviews and overseeing employee onboarding
- Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping
- Developed and maintained documentation for new hires, training materials and benefits.
Education
Associate of Arts - Human Resources Management
Bow Valley College
Calgary, AB08.2015
Associate of Arts - Project Management
Sir Sandford Fleming College
Peterborough, ON09.2014
Bachelor of Science - Mechanical Engineering
Maharshi Dayanand University
Rohtak, IN05.2013
Student Driver- Class 1 MELT program (Training) -
Mann Driving School
Edmonton, AB02.2024
Skills
- Ability to prioritize
- Customer service orientation
- Project management
- Customer relations
- Team building
- Marketing promotions
- Financial administration
- Leasing and market conditions knowledge
- Route Planning
- Problem-Solving
- Materials Transport
- Schedule Coordination
- Customer-Oriented
- Bus evacuation drills
- Passenger Management
- Safe Driving Practices
Additional Information
Volunteer, New Canadians Centre, Peterborough ON (2014), Hospitality Coordinator, Welcome Days event, Fleming College, Peterborough ON (2014), Software applications: Adobe Indesign, Paragon, Get Response, Foxit pdf, MS Word, MS Excel, MS Project, MS PowerPoint, KRONOS, Wordpress, yardi. Possess a valid Class 5 Alberta driver's license., Airbus 300-320 Overhauling Project 2011 (2-months), Gasket Analysis Project, spring 2012 (2-months), Data Analysis Project, spring 2014 (5-months)
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Professional Working
Timeline
School Bus Driver
Southland Transportation Ltd.
10.2023 - Current
Assistant Manager
Enterprise Rent-a-Car
12.2021 - 10.2023
Management Assistant
Enterprise Rent-a-Car
06.2021 - 11.2021
Management Trainee
Enterprise Rent-a-Car
11.2018 - 05.2021
Customer Care Representative
Boardwalk Rental Communities
10.2017 - 10.2018
Settlement Officer (Contract Position)
TD BANK
03.2017 - 07.2017
Office Manager
Royal Lepage Summit Reality
05.2016 - 03.2017
Human Resources Assistant (Contract Position)
The Brenda Stafford Foundation
07.2015 - 11.2015
Crew Trainer
McDonald Restaurant
09.2014 - 05.2016
Associate of Arts - Human Resources Management
Bow Valley College
Associate of Arts - Project Management
Sir Sandford Fleming College
Bachelor of Science - Mechanical Engineering
Maharshi Dayanand University
Student Driver- Class 1 MELT program (Training) -
Mann Driving School
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