HARVINDER S DHILLON
Vancouver,BC
Summary
Business Development Consultant with more than 12 years of experience in the chosen sector, life sciences, with 3 years in the research and development with publications in high impact journals and 9 years of solid performance in commercial division with transferable key skills, disciplines and attributes to make difference in life sciences or other business sectors.
Overview
15
15
years of professional experience
Work History
Sales Manager
First Service Alt Inc.
Surrey, BC
07.2024 - Current
- Identified and developed new markets for products or services.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed and implemented sales strategies to increase market share.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Managed daily operations of sales department, including supervision of staff members.
- Created and presented monthly reports to management on sales performance.
- Established relationships with key clients, while maintaining existing customer base.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Executed strategic sales plans to expand customer base and revenue.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Business Development Consultant
Jasnee Biotech Ltd India
Ambala, India
04.2021 - 06.2024
- Converted cold leads to technical sales and manufacturing contracts opportunities estimated to be worth 10m INR within 9 months in the role.
- Spike increase in the leads related to the IsoFlow Flat Dispenser within 2 months of strategizing sales approach.
- Played a key role in developing new and current key accounts.
- Provide technical support to customers, offer advice on product/service selection.
- Create new leads and manage new and current technical key accounts.
- Coordinate sales effort with marketing, sales management, accounting, logistic, technical service groups.
- Plan organise personal sales strategy; supply management with oral/written reports on customer needs, problems, interests, competitive activities, potential for new products/services.
- To research sources for developing prospective customers.
- Participate in trade shows, conventions around the world.
Business Development Consultant
Integrated Graphene (previously called RD Group)
Scotland, UK
08.2019 - 11.2020
- Prospected and developed the sales pipeline till date with estimated sales revenue of £1.7m in FY 2021.
- Generated new contacts and deals from the scratch as company never had dedicated sales activities in the past.
- Developing and generating the CRM system (HubSpot) for the sales activities.
- Responsible for generating the sales revenue through out-licensing agreements, custom service projects like biosensors, microfluidics and rapid test development.
- Actively develop the sales pipeline and contacts through cold calling, meetings and teleconferences.
- Develop the customers and generate revenue through the Graphene based rapid test.
- Target the customer globally but main focus on UK, EU and Americas.
- Forecast meeting with the senior management and CEO every month.
- Travel globally for conferences and meetings.
Global Business Development Manager (Diagnostics)
Expedeon Ltd. (Now acquired by Abcam)
Cambridge, UK
05.2018 - 07.2019
- Prospected, developed, negotiated and closed 8 new contracts, penetrated in the new market for the Expedeon Ltd. which are estimated of committed sales revenue of £2m in next two years.
- Increased value from existing contract by 33%.
- Generated enough new opportunities in the pipeline to exceed the targets of £9m as a business development group target for FY 2019.
- Supported my line manager, VP - Business and Corporate Development, in setting up a Performance Team of Business Analysts to track and analyse company-wide trends through KPIs, which led to new strategies and processes based on the analysis of the data and feedback from staff at all levels, across departments.
- Responsible for generating revenues from OEM/ out-licensing, in-licensing, bulk supply and complex custom services.
- Actively develop contracts with long binding forecasts to build a strong pipeline of committed sales revenue.
- Take ownership of new technology with forecasted with the high potential revenue for the group previously not achieved.
- Forecast meeting with the senior management and CEO every month.
- Coordinate with Head of Marketing and Head of R&D to propose new product ideas, assist with launch of new products/services.
- Assist in recruitment/training of junior sales staff.
- Travel globally for conferences and meetings.
Senior Sales and Business Development Specialist
Expedeon Ltd. (Now acquired by Abcam)
Cambridge, UK
11.2017 - 05.2018
- Converted R&D sales to business development manufacturing contracts opportunities estimated to be worth £1m.
- Increased the lateral flow assay development business from £0 to £200K by securing 3 Lateral flow assay development projects within 3 months of starting the campaign.
- Played a key role as team leader for sales and BD executive team to develop new and current key accounts.
- Provide technical support to customers, offer advice on product/service selection.
- Coordinate sales effort with marketing, sales management, accounting, logistic, technical service groups.
- Plan organise personal sales strategy; supply management with oral/written reports on customer needs, problems, interests, competitive activities, potential for new products/services.
- Participate in trade shows, conventions around the world.
Business Development Specialist
Expedeon Ltd. (Now acquired by Abcam)
Cambridge, UK
02.2017 - 11.2017
- Top performing salesperson month on month, leading the team growing new business revenues from £100K per month to £180K per month.
- Increased the revenue of current key accounts by 11% by renegotiating the key terms of supply and license agreements.
- Top caller.
- To establish, develop and maintain business relationships with current customers and prospective customers to generate new business for the organization's products/services.
- To research sources for developing prospective customers.
- Work in partnership with sales to identify potential companies of commercial interest.
- Do the competition analysis and develop a suitable format for reporting competitor's product information to the lab and commercial team.
- To plan and organize personal Key Account growth strategy.
Scientific Sales and Marketing Manager
J.M.D Enterprises
Jammu, India
08.2010 - 03.2013
- Sales revenue increased from INR 10m to INR approx. 38m (+73%) for Immunoassays (ELISA kits) and consumables for qPCR from Oct 2010 - March 2013.
- Recruited and retained a team from 4 to 10 FTEs expanding departments, sales, marketing.
- Increased market reach and expanded the consumables distribution network from India to neighboring countries such as Bangladesh, Sri-Lanka and China.
- New sales processes and methodologies leading to high quality discussions and increasing the number of products cross/upsold.
- Set up integrated Marketing automation and CRM system (salesforce.com).
- Assisted marketing director in development and design of a new e-commerce website and branding.
- Reported to the board bi-monthly within 10% accuracy.
Education
Master of Philosophy (Research) - Molecular Biology
Anglia Ruskin University
Cambridge , United Kingdom 08-2016
MSc - Biotechnology, Bioprocessing and Business Management
University of Warwick
Coventry, UK09.2009
Skills
- Molecular biology skills
- Microbiology
- Sales strategy
- Market analysis
- Key account management
- Customer relationship management
- Negotiation skills
- Technical support
- Team leadership
- Performance reporting
- Revenue forecasting
- Sales pipeline management
- KPI tracking
- National account management
- Market research
- Revenue optimization
- B to B sales
Awards
- ARU Postgraduate research fellowship award, Anglia Ruskin University, UK, 2013-2016
- Won gold sponsorship award, Primer Design student sponsorship, Primer Design Ltd, UK, 2014-2015
- Proximity Ligation Assay training sponsorship, Life Technologies, San Francisco, USA, 2014
- Academic excellence award and scholarship in BSc Medical Microbiology (3rd year), INDIA, 2006-2007
Scientific Research Publications
- Proximity and digital proximity ligation assays for the detection of Clostridium difficile toxins A and B., Harvinder S Dhillon, Christina Greenwood, Gemma Johnson, Mark Shannon, Doug Roberts, Stephen Bustin., Biomolecular Detection and Quantification, 08/16
- Variability of the reverse transcription step: practical implications., Bustin, S., Dhillon, H. S., Kirvell, S., Greenwood, C., Parker, M., Shipley, G. L., & Nolan, T., Clinical chemistry, 61, 1, 202-21, 01/15
- Proximity assays for sensitive quantification of proteins., Greenwood, C., Ruff, D., Kirvell, S., Johnson, G., Dhillon, H. S., & Bustin, S. A., Biomolecular Detection and Quantification, 4, 10-16, 01/15
- Recent progress in developing proximity ligation assays for pathogen detection., Greenwood, C., Johnson, G., Dhillon, H. S., & Bustin, S., Expert review of molecular diagnostics, 01/15
Languages
Punjabi
Native/ Bilingual
English
Full Professional
Timeline
Sales Manager
First Service Alt Inc.
07.2024 - Current
Business Development Consultant
Jasnee Biotech Ltd India
04.2021 - 06.2024
Business Development Consultant
Integrated Graphene (previously called RD Group)
08.2019 - 11.2020
Global Business Development Manager (Diagnostics)
Expedeon Ltd. (Now acquired by Abcam)
05.2018 - 07.2019
Senior Sales and Business Development Specialist
Expedeon Ltd. (Now acquired by Abcam)
11.2017 - 05.2018
Business Development Specialist
Expedeon Ltd. (Now acquired by Abcam)
02.2017 - 11.2017
Scientific Sales and Marketing Manager
J.M.D Enterprises
08.2010 - 03.2013
Master of Philosophy (Research) - Molecular Biology
Anglia Ruskin University
MSc - Biotechnology, Bioprocessing and Business Management
University of Warwick
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