Harvinder Kaur

• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Trained new employees and delegated daily tasks and responsibilities.
• Enhanced customer experience with introduction of feedback system to gather insights.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

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• Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
• Facilitated smooth transitions during shift changes by creating comprehensive handover notes detailing pending tasks and potential issues.
• Boosted customer satisfaction by ensuring accurate shipment tracking and timely delivery updates.
• Reviewed paperwork to determine priorities and set schedules.
• Oversaw warehouse crew stocking inventory and preparing loads.

• Improved customer satisfaction by consistently providing friendly and efficient service.
• Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
• Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
• Worked front counter, drive-thru and other areas.
• Kept food preparation area, equipment, and utensils clean and sanitary.