Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Harvinder Dhaliwal

Surrey,BC

Summary

Skilled in leveraging leadership qualities and decision-making to exceed client expectations. Demonstrates exceptional problem-solving abilities and a commitment to excellence, contributing to significant customer service improvements. Hardworking employee enthusiastic about learning every field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Consultant

Bell Mobility
07.2022 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Site Assistant (Volunteer)

Golden Glass Ltd.
04.2024 - 07.2024
  • Assisted with site visits to ensure project milestones were met.
  • Monitored job site activities to ensure compliance with schedules.
  • Provided logistical support, including driving and transportation of materials.

Administrative Assistant (Volunteer)

Luxuria Homes Ltd
03.2024 - 03.2024
  • Organized and maintained filing systems for contracts, receipts, bills, and invoices.
  • Managed and processed paperwork to ensure efficient office operations.
  • Assisted with administrative tasks to support the smooth running of daily operations.
  • Contributed to the organization of profound documents, enhancing accessibility and record-keeping.

Sales Assistant

Staples
09.2017 - 07.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Peer Tutor (Volunteer)

Princess Margaret Secondary School
02.2018 - 04.2018
  • Helped fellow students prepare for quizzes and examinations.
  • Assisted other students with homework and provided supplementary instruction.
  • Promoted development of good study habits and learning skills.
  • Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.

Youth Camp Leader (Volunteer)

Camp Evan's Lake
10.2017 - 10.2017
  • Ensured campers'' safety by supervising daily tasks, enforcing rules, and conducting regular safety checks throughout the campgrounds.
  • Served as a positive role model for young people by demonstrating responsibility, respectfulness, kindness and enthusiasm throughout every interaction.
  • Worked with children of varying age, interest, skill, and developmental levels.

Education

Bachelor of Arts - History Major, English Minor

Kwantlen Polytechnic University
Surrey, BC
09.2022

High School Diploma -

Princess Margaret Secondary School
Surrey, BC
06.2018

Skills

  • Leadership Qualities
  • De-Escalation Techniques
  • Assertiveness
  • Teamwork and Collaboration
  • Problem-Solving
  • Honest and Dependable
  • Reliable and Responsible
  • Attention to Detail
  • Decision-Making
  • Relationship building and management
  • Patience and Empathy
  • Mental Resilience

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional

Certification

Real Estate License of Trading Services

Standard First Aid/CPR & AED

Timeline

Site Assistant (Volunteer)

Golden Glass Ltd.
04.2024 - 07.2024

Administrative Assistant (Volunteer)

Luxuria Homes Ltd
03.2024 - 03.2024

Sales Consultant

Bell Mobility
07.2022 - Current

Peer Tutor (Volunteer)

Princess Margaret Secondary School
02.2018 - 04.2018

Youth Camp Leader (Volunteer)

Camp Evan's Lake
10.2017 - 10.2017

Sales Assistant

Staples
09.2017 - 07.2022

Bachelor of Arts - History Major, English Minor

Kwantlen Polytechnic University

High School Diploma -

Princess Margaret Secondary School
Harvinder Dhaliwal