Harvie Ghattaura
Moorpark,CA
Summary
Compassionate and results-driven property management professional with a proven track record of maintaining high occupancy and fostering strong resident and team relationships. Skilled in lease administration, marketing, operations, and team leadership. Dedicated to creating a positive environment for residents while effectively managing vendor relations and staff development. A collaborative leader committed to problem-solving and driving overall community success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant General Manager - North Valley Region
Caruso
09.2024 - Current
- • Oversee operations for eight luxury properties across the North Valley Region, managing 80+ high-end retail stores and ensuring an exceptional guest experience.
- • Lead and develop a team of 50+ employees, including public safety, engineering, housekeeping, concierge, and all onsite staff, ensuring seamless daily operations.
- • Responsible for hiring, training, and performance management, fostering a high-performing team aligned with company standards and operational goals.
- • Manage and assist with all property financials, ensuring budget adherence while maximizing revenue, controlling costs, and maintaining profitability.
- • Collaborate with brand partnerships to develop and execute on-property activations and events, enhancing tenant engagement and driving foot traffic.
- • Work cross-functionally with corporate leadership, vendors, and tenants to uphold brand standards, tenant relations, and financial objectives in a dynamic, high-expectation retail environment.
Community Manager & Rise Mentor
Greystar
11.2021 - 08.2024
- Managed all property operations, including leasing, budgeting, team leadership, and vendor contracts.
- Hired, trained, and mentored a high-performing team while serving as a Rise Mentor for Greystar employees.
- Collaborated with construction teams to ensure timely project completion and successful lease-up.
- Developed marketing strategies and training programs in partnership with executives and ownership.
- Maintained a 5-star+ rating across online platforms while setting new standards for resident relations and retention.
- Led the property's full sale process, conducting 20+ investor tours, submitting pre-acquisition reports, and ensuring 95% occupancy for asset stability.
Multi-Site Business Manager
Deels California Home Builders
09.2020 - 11.2021
- Managed operations for brand-new communities in the San Fernando Valley, overseeing 500+ units, concierge and valet services, Q Works, office space rentals, and commercial buildings.
- Led a team of 20+ employees, excluding third-party vendors, ensuring efficient daily operations.
- Developed and implemented SOPs, training guides, and manuals for Leasing & Marketing teams, providing ongoing training and support.
- Drove business stabilization across all operational areas.
Assistant Property Manager
Pinnacle Property Management
06.2018 - 09.2020
- Led and trained the leasing team, ensuring high closing ratios and excellent customer service.
- Managed a team of seven, resolving resident complaints while ensuring compliance with rent control regulations.
- Improved property success rating from 3% to 4.1% through ongoing training and support.
Director of Operations
J2 Entertainment Inc
07.2009 - 12.2017
- Oversaw daily operations for sales and production, managing a team of 30+.
- Handled hiring, training, negotiations, and client relations with executives, attorneys, and record labels.
- Managed financial transactions, invoices, and legal agreements with accuracy.
- Ensured efficiency in a fast-paced, deadline-driven environment.
Education
Bachelor's Degree - Business Administration Management
Leeds Metropolitan University
United KingdomSkills
- Proficient in Microsoft Office
- CRM
- Yardi
- Brivo
- Ops Technology
- Net Vendor
- Realpage
- Leadership
- Project Management
- Analytical
- Fair Housing & Lease Compliance
- Operations
- Relationship building
- Expense Control & Budget Oversight
- Resident Experience & Customer Satisfaction
- Invoicing
- Vendor & Contract Management
- Staff Training & Development
Certification
Licensed Real Estate Agent
Certified Life Coach
Timeline
Assistant General Manager - North Valley Region
Caruso
09.2024 - Current
Community Manager & Rise Mentor
Greystar
11.2021 - 08.2024
Multi-Site Business Manager
Deels California Home Builders
09.2020 - 11.2021
Assistant Property Manager
Pinnacle Property Management
06.2018 - 09.2020
Director of Operations
J2 Entertainment Inc
07.2009 - 12.2017
Bachelor's Degree - Business Administration Management
Leeds Metropolitan University
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