Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harveer Kaur

Winnipeg,MB

Summary

Skilled Dispatcher and Grocery Clerk with a track record of optimizing route efficiency for Shelby Logistics and enhancing customer satisfaction at Loblaws. Expert in dispatch software and analytics tools, coupled with a customer-centric approach. Excelled in high-stress management and improved data tracking, demonstrating proficient communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Dispatcher

Shelby Logistics
12.2024 - Current
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Directed dispatching, routing, and tracking of 11 fleet vehicles.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

Grocery Clerk

Loblaws
03.2023 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

Trucking Dispatch And Load Brokerage Specialist.

Rai Dispatch Training Inc.
Brampton, ON
11-2024

Associate of Arts - Business Program.

Providence University College.
Winnipeg, MB
10-2024

Skills

  • Customer-Centric Approach
  • Database maintenance
  • Proficient in Verbal and Written Communication
  • Dispatch software (AVAAL AND XPERT)
  • Efficient Dispatching Techniques
  • Analytics tools and live chat software

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
German
Elementary

Timeline

Dispatcher

Shelby Logistics
12.2024 - Current

Grocery Clerk

Loblaws
03.2023 - Current

Trucking Dispatch And Load Brokerage Specialist.

Rai Dispatch Training Inc.

Associate of Arts - Business Program.

Providence University College.

Similar Profiles

CREATE PROFILE
Harveer Kaur