Harveer Kaur
Brampton,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Flymount immigration
09.2022 - 12.2022
- Provide customer service, solve their inquiries, and negotiate with them in a friendly manner
- Used good communication to persuade customers
- Receive cash and familiar with all payment methods
- Greet customers with refreshments and provide them with a comfortable environment
- Supply them with relevant and authentic information regarding business
Cook
Pardesi Restaurant
01.2022 - 03.2022
- Greeted customers and provided excellent customer service
- Manage daily restaurant operations, focusing on seamless services
- Work at a fast pace, focus on cleanliness, and food safety
- Provide professional and polite services
Education
Tourism – Travel Services Management Diploma program -
Humber Institute of Technology & Advanced Learning
Higher education -
Spring Dew Public School, India
01.2021
Skills
- Proficient communication
- Make decisions
- Innovative
- Active listener
- Collaborative
- Creative
- Organization skills
- Verbal and written communication
- Customer and client relations
- Computer Proficiency
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Certification
- Completion of workplace Hazardous Materials Information System Certificate, 12/31/22, To aware employees regarding the hazards and aim to take precautions in the workplace.
- Accessibility for Ontarians with Disabilities Act (AODA), 01/31/24, Help to provide accessibility to all disabled people and remove barriers. They can take equal services and benefits.
- Global Kaksha computer Sansthan, 08/31/22, An Institute of Computer Education & Information Technology. It is an ISO-certified Institute.
City
Brampton
State
ON
Zip
L6R2T1
Street
26 Serenity lane
Volunteer Experience
worldwide plantations, India, 01/01/23, 04/30/23, This organization aims to plant more trees and keep the environment healthy and clean. I completed the target of more than 100 trees. This organization Assists in combatting air pollution and global warming.
Hobbies and Interests
- Travelling
- Cooking
- Watch movies
- Gardening
- Volunteer work
- Reading books
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
reading books
i love to read books which includes fictional, novels, recipes and comics.
Timeline
Receptionist
Flymount immigration
09.2022 - 12.2022
Cook
Pardesi Restaurant
01.2022 - 03.2022
Tourism – Travel Services Management Diploma program -
Humber Institute of Technology & Advanced Learning
Higher education -
Spring Dew Public School, India
Similar Profiles
Chw-Han YUChw-Han YU
Access Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with CommissionairesAccess Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with Commissionaires
MANISH SHARMAMANISH SHARMA
Detention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention CentreDetention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention Centre
Axel HorsfallAxel Horsfall
JCIS Intern at Jersey Customs and Immigration ServiceJCIS Intern at Jersey Customs and Immigration Service
Inthumathy UthayachandranInthumathy Uthayachandran
Personal Support Worker at Revera OntarioPersonal Support Worker at Revera Ontario
Vaishnavee Govindarajan HariharasudhanVaishnavee Govindarajan Hariharasudhan
Customer Experience Associate at Loblaw Companies LimitedCustomer Experience Associate at Loblaw Companies Limited