Harveer Kaur
Whitehorse,Yukon
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Mcdonals
Markham, ON
11.2022 - 03.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Assisted cooks in preparing ingredients for meals.
Cashier and Front Desk Desk Representative
Bawarchi indian cuisine
Scarborough, Ontario
05.2022 - 10.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Postgraduate diploma - Chemical Lab Analysis
Lambton College
Toronto, ON12-2023
Bachelor of Science - Chemistry
Akal University
Toronto08-2020
Skills
- Call Management
- Product Knowledge
- Information Security
- Data Entry
- Food Assembly
- Grilling
- Customer Service
Timeline
Customer Service Representative
Mcdonals
11.2022 - 03.2024
Cashier and Front Desk Desk Representative
Bawarchi indian cuisine
05.2022 - 10.2022
Postgraduate diploma - Chemical Lab Analysis
Lambton College
Bachelor of Science - Chemistry
Akal University
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