Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Harveen Gill

Brampton,ON

Summary

Driven and compassionate, with proven skills in customer service and teamwork from my time at AVA, I excel in fast-paced environments. Fluent in Punjabi and English, I enhance communication and inclusivity. Demonstrated leadership in coordinating tasks and ensuring safety, I significantly contributed to the well-being and successful adoption of animals.

Overview

1
1
Certification
1
1
year of professional experience

Work History

Sales Associate - Admissions

Canada’s Wonderland
05.2025 - 10.2025

Sales associate

  • Maintained knowledge of current promotions and sales to inform customers effectively.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkouts.
  • Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
  • Received training on product features to provide knowledgeable recommendations to customers.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Animal Shelter Volunteer

AVA
06.2024 - 09.2024
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Provided companionship and comfort to animals in need of extra love and attention.
  • Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
  • Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.

Education

Castlebrooke SS
Brampton, ON

Skills

  • Customer Service: Assisted in various environments, creating positive experiences for others
  • Teamwork: Collaborated with peers and volunteers to efficiently complete tasks
  • Safety Awareness & CPR Certified: Certified in CPR and First Aid, ensuring safety in emergencies
  • Communication: Strong ability to communicate clearly and effectively in busy environments
  • Time Management & Organization: Managed multiple tasks and ensured smooth operations
  • Adaptability: Quick to adjust to changes and handle a variety of roles
  • Problem Solving: Proactively identified and addressed issues, such as managing crowds
  • Leadership & Responsibility: Took responsibility for tasks, demonstrating leadership during busy times
  • Bilingual (Punjabi & English): Fluent in both languages, enabling communication with a diverse range of people

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Certification


CPR and First Aid Certified: Trained in life-saving techniques to respond effectively to medical emergencies, prioritizing safety and ensuring preparedness in any situation.

Timeline

Sales Associate - Admissions

Canada’s Wonderland
05.2025 - 10.2025

Animal Shelter Volunteer

AVA
06.2024 - 09.2024

Castlebrooke SS
Harveen Gill