Harveen Dulay

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Increased customer retention rates through exceptional communication skills and problem-solving abilities.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Assisted company accountant with employee payroll.

Maintained an orderly filing system of client invoices and orders.

Scheduled appointments for clients and suppliers.

Facilitated timely communication with colleagues by distributing mail and messages promptly upon receipt.

Answered phone calls, emails, and in-person inquiries about products.

• Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
• Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
• Sourced and selected materials for projects, ensuring durability and aesthetic appeal.
• Managed budgets for decorating projects, maintaining cost-effectiveness without compromising on quality.
• Organized workflow efficiently to meet tight deadlines, enabling timely project completion.
• Coordinated with contractors and vendors for seamless execution of decoration plans.
• Stayed up-to-date with industry trends, incorporating fresh ideas into design concepts.