Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harveen Bajwa

Squamish,British Columbia

Summary

Dynamic leader with a proven track record at Bar Burrito, enhancing customer satisfaction and streamlining operations. Excelled in problem-solving and customer service, significantly improving client relations through effective training and mentoring. Skilled in multitasking and organization, adept at driving sales and operational efficiency.

Overview

1
1
year of professional experience

Work History

Store Manager

Bar Burrito
07.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Restaurant Manager

Sahota Live Grill
11.2023 - 06.2024
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Sales Representative

CIBC
09.2023 - 12.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Office Administrator

Payless Quality Doors
05.2023 - 09.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Education

MBA - Finance

University of Canada West
Vancouver, BC
06.2024

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Training and mentoring
  • Friendly and Positive

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Store Manager

Bar Burrito
07.2024 - Current

Restaurant Manager

Sahota Live Grill
11.2023 - 06.2024

Sales Representative

CIBC
09.2023 - 12.2023

Office Administrator

Payless Quality Doors
05.2023 - 09.2023

MBA - Finance

University of Canada West

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Harveen Bajwa