Summary
Overview
Work History
Education
Skills
Language
Certification
Visa Status
Timeline
Generic

Haruto Maeda

Toronto,ON

Summary

Seeking to obtain a position in the customer service industry where I can utilize my existing skills and experience to become part of a successful team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Associate

The 5th Taste Sushi
06.2023 - 09.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Trained new personnel regarding company operations, policies and services.
  • Provided training and support to new associates to help provide high-quality customer service.

Customer Service Cashier

Saint Marc Cafe
10.2021 - 04.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout Cafe.

Education

International Economics

Miyazaki Municipal University
Japan
03.2024

ESL

International Language Academy of Canada
11.2022

Skills

  • Guest Satisfaction
  • Calm and Professional Under Pressure
  • Active Learning Skills
  • Self Motivated Quick Learner

Language

Japanese, English, and Korean

Certification

Smart Serve

TOEIC 875

Visa Status

Working Holiday Visa (May 2023-May 2024)

Timeline

Customer Service Associate

The 5th Taste Sushi
06.2023 - 09.2023

Customer Service Cashier

Saint Marc Cafe
10.2021 - 04.2023

International Economics

Miyazaki Municipal University

ESL

International Language Academy of Canada

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Haruto Maeda