Harumi Vargas
San Marcos
Summary
Motivated and results-driven student with proven expertise in cash handling and team leadership. Skilled in training peers, resolving customer concerns, and ensuring smooth daily operations. Experienced in managing financial transactions and enhancing customer satisfaction through effective communication and upselling strategies. Bilingual communicator committed to teamwork, continuous learning, and expanding skills to take on new challenges and opportunities in diverse job environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Towne Park
Mission Viejo
05.2025 - Current
- Processed customer transactions efficiently and accurately at various locations.
- Managed daily opening and closing procedures such as counting the contents of the cash register drawer at the start and end of shift.
- Maintaining accurate records of cash transactions in accordance with accounting policies and procedures.
- Handled cash, credit, and debit payments securely and responsibly.
- Greeted customers and provided friendly customer service.
Shift Leader
Dicks Sporting goods
Mission Viejo
06.2020 - 12.2025
- Supervised daily operations and ensured compliance with company policies.
- Trained new team members on product knowledge and customer service standards.
- Coordinated staff schedules to meet peak business demands effectively.
- Managed inventory levels and assisted in restocking merchandise on the sales floor.
- Conducted team meetings to communicate goals and promote teamwork among staff.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Business Management Administration
California State University San Marcos (CSUSM)
San Marcos, CA05.2026
Associate - Business Administration, Arts and Humanities, General Education
Saddleback College
Mission Viejos, CA05.2024
Skills
- Microsoft Office
- Team leadership
- Staff training
- Cash handling
- Time management
- Sales expertise
- Issue resolution
- Daily reporting
- Basic math
- Cash register systems
- Team collaboration
- Financial records oversight
- Money handling
- Hospitality and accommodation
- Upselling techniques
- Adobe Photoshop
- Bilingual communication
Certification
- Award of completion Saddleback College
- NHS (National Honors Society)
- AVID student of the year
- Athletic Achievement Award
- Hard work and participation service award Capo Valley High School
- Dedicated service and exemplary contributions to the peer assistance leadership program
- Perfect attendance Capo Valley High School
Hobbies and Interests
- Managing
- All Sports Industry
- Social Media marketing
- Teamwork
- Writing
- Networking events
Languages
Spanish
Professional
References
References available upon request.
Timeline
Cashier
Towne Park
05.2025 - Current
Shift Leader
Dicks Sporting goods
06.2020 - 12.2025
Bachelor of Science - Business Management Administration
California State University San Marcos (CSUSM)
Associate - Business Administration, Arts and Humanities, General Education
Saddleback College