Hart Robin Castillo
Sacramento,CA
Summary
Dynamic professional with expertise in crisis intervention strategies and collaborative teamwork, honed at ACES. Proven track record in improving behaviors and optimizing customer experiences. Skilled in data collection and analysis, with a focus on achieving organizational goals. Demonstrated initiative and creativity in challenging environments, driving continuous professional development and success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Interventionist
ACES
01.2025 - Current
- Improved behaviors through modeling, role-playing and other effective strategies.
- Maintained records of ongoing assessments and documentation of updates.
- Completed required documentation and reports for compliance and treatment planning.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Service Professional
Olive Garden
08.2022 - 01.2025
- Maintained database systems to track and analyze operational data.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Yard Supervisor
Lashon Academy
09.2021 - 06.2022
- Logged monitoring activities and notable incidents for school administrators.
- Conferred with parents about student behaviors and answered questions.
- Backed up classroom teachers by supervising students in classes, at recess or during special activities.
- Supported behavior control strategies with implementation of district-approved techniques.
- Enforced school district guidelines with students across classes and levels.
ClickList Clerk
Ralphs Grocery
08.2020 - 09.2021
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Read labels, obtained merchandise from shelves and processed incoming orders.
- Alerted supervisor to product non-conformances such as insufficient item counts, location errors and product damage.
- Monitored stock control systems and processed specific orders.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Bachelor of Arts - Psychology
University of California, Santa Cruz
Santa Cruz, CA06-2024
Skills
- Crisis intervention strategies
- Collaborative teamwork
- Analytical approach
- Functional behavior assessments
- Report writing
- Progress tracking
- Data collection and analysis
- Child development
- Documentation and reporting
- Team collaboration
- Problem-solving skills
- Continuous professional development
Certification
- RBT - Registered Behavior Technician
- First Aid/CPR Certified
Timeline
Behavior Interventionist
ACES
01.2025 - Current
Service Professional
Olive Garden
08.2022 - 01.2025
Yard Supervisor
Lashon Academy
09.2021 - 06.2022
ClickList Clerk
Ralphs Grocery
08.2020 - 09.2021
Bachelor of Arts - Psychology
University of California, Santa Cruz
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