Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hartej Chana

Brampton,Ontario

Summary

Detail-oriented and motivated Business Finance student at George Brown College with 3+ years of experience in customer service, operations, and compliance-sensitive environments. Creating a foundation in financial principles, risk awareness, and documentation accuracy. Seeking a mortgage underwriter role to apply analytical thinking, organizational skills, and a commitment to high-quality decision-making in a regulated setting.

Overview

5
5
years of professional experience

Work History

Customer Service Associate – Online Grocery, Fresh & Offloading

Walmart
Brampton, Canada
03.2022 - Current
  • Managed high-volume customer orders, pickups, and issue resolution with accuracy and professionalism.
  • Handled backend order processing and maintained compliance with inventory systems and fulfillment targets.
  • Trained and mentored new associates on process efficiency, digital tools, and safety protocols.
  • Flagged inconsistencies in online orders and inventory data.
  • Collaborated with logistics and stock teams to streamline daily operations and improve customer wait times.

Food Preparation Assistant & Dishwasher

Baton Rouge
Vaughan, Canada
08.2021 - 08.2022
  • Prepared ingredients and supplies in line with food safety standards and kitchen timelines.
  • Worked during peak service hours, maintaining efficiency, cleanliness, and timely prep turnover.
  • Assisted with kitchen organization and communicated regularly with chefs for optimized workflow.
  • Took initiative to restock and sanitize without supervision, increasing kitchen readiness by shift.

Shipper/Packer Associate – Medical Equipment Division

Vexos
Markham, Canada
06.2020 - 06.2021
  • Packaged sensitive medical equipment for distribution during the COVID-19 pandemic under tight deadlines.
  • Logged inventory using digital tools and collaborated with logistics for efficient shipment tracking.
  • Followed ESD safety procedures and quality control protocols to ensure government standards were met.
  • Cross-trained with the receiving team to handle multiple aspects of warehouse operations.

Education

Business Finance -

George Brown College
Toronto, ON
06.2027

Automotive Motive Power Technician -

Centennial College
Scarborough, ON
06.2024

Truck Dispatcher & Freight Broker -

Truckadium
Mississauga, ON
06.2023

High School Diploma -

Castlebrooke Secondary School
Brampton, ON
06.2022

Skills

  • Customer Communication
  • Analytical Thinking
  • Compliance Awareness
  • Team Collaboration & Initiative
  • Technical Proficiency
  • Inventory management
  • Sales analysis and reporting
  • Customer service

References

Ariff Mohammed

Fresh Manager - Walmart Canada

416 357-4309

Timeline

Customer Service Associate – Online Grocery, Fresh & Offloading

Walmart
03.2022 - Current

Food Preparation Assistant & Dishwasher

Baton Rouge
08.2021 - 08.2022

Shipper/Packer Associate – Medical Equipment Division

Vexos
06.2020 - 06.2021

Business Finance -

George Brown College

Automotive Motive Power Technician -

Centennial College

Truck Dispatcher & Freight Broker -

Truckadium

High School Diploma -

Castlebrooke Secondary School

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Hartej Chana