Proven leader with extensive experience in customer service and decision making, notably at Pizza Hut. Excelled in enhancing client satisfaction, managing high-volume calls, and mentoring teams for peak performance. Skilled in critical thinking and employee training, consistently achieving company standards and improving team efficiency. Experienced Customer Service Representative highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.