Harsimran Kaur Jhajj
Surrey,BC
Summary
Motivated and customer-focused retail professional with over 3 years of experience in fast-paced retail environment. Proven ability to drive sales, improve customer satisfaction, and maintain high merchandising standards. Skilled in POS systems, inventory management, team collaboration, and conflict resolution. Adept at building strong customer relationships, and consistently meeting performance targets. Committed to deliver excellent service and supporting overall store success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Perfume club Guildford Mall
Surrey, British Columbia
05.2024 - Current
- Collaborated with manager to ensure smooth workflow across the organization.
- Maintained records of all products sold, returns and exchanges.
- Resolved customer complaints promptly and effectively.
- Reviewed customer feedback surveys to identify areas needing improvement.
Sales Associate
Perfume club Willowbrook Mall
Langley, British Columbia
05.2022 - 04.2024
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed promotional strategies to increase sales volume.
- Handled customer complaints in a professional manner.
Education
Associate of Arts -
Capilano University
North Vancouver, BC04-2024
Skills
- Inventory management
- Conflict resolution
- Customer service
- Meeting deadlines
- Task prioritization
- Proficient with the Microsoft Office Suite
- Sales target achievement
- Team collaboration
- Attention to detail
- Time management
- Goal setting and task prioritization
Languages
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
English
Native/ Bilingual
Timeline
Assistant Manager
Perfume club Guildford Mall
05.2024 - Current
Sales Associate
Perfume club Willowbrook Mall
05.2022 - 04.2024
Associate of Arts -
Capilano University
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