Harsimranjit Singh
Vancouver,Canada
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
5
5
years of professional experience
Work History
Auditor and Customer Service Associate
London Drugs
01.2023 - Current
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Planned and executed follow-up audits at appropriate intervals.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
Assistant Store Manager
Reliance Mart
01.2020 - 12.2022
- Managed daily store operations to ensure optimal customer service and employee productivity.
- Played a key role in achieving consistently high customer satisfaction ratings by addressing concerns promptly and providing solutions that exceeded expectations.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
- Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
- Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
- Monitored store KPIs regularly to track progress towards goals, adjusting strategies as needed to maximize results.
Education
Post Baccalaureate Diploma - Operations and Supply Chain Management
Kwantlen Polytechnic University
Surrey, BC05-2024
Bachelor of Technology - Mechanical Engineering
Punjab Technical University
India05-2019
Skills
- Audit reporting
- Audit Planning
- Bookkeeping
- Report creation
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Auditor and Customer Service Associate
London Drugs
01.2023 - Current
Assistant Store Manager
Reliance Mart
01.2020 - 12.2022
Post Baccalaureate Diploma - Operations and Supply Chain Management
Kwantlen Polytechnic University
Bachelor of Technology - Mechanical Engineering
Punjab Technical University
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