Harsimranjeet Kaur
Stittsville,ON
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
1
1
year of professional experience
Work History
Restaurant Manager
A&W
01.2023 - Current
- Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service
- Determine type of services to be offered and implement operational procedures
- Recruit staff and oversee staff training
- Create staff work schedules and monitor staff performance
- Control inventory, monitor revenues and modify procedures and prices
- Resolve customer complaints and ensure health and safety regulations are followed
Food Service Supervisor
A&W
01.2022 - 01.2023
- Perform supervisory duties as outlined in the A&W Operational Manual.
- Supervise and Schedule the duties of Staff.
- Estimate and order food supplies required for the restaurant.
- Maintain records of delivery, inventory, sales, and food waste.
- Train new staff in job duties and safety procedures.
- Follow all franchise standards of operation, policies, and procedures.
- Maintain proper temperature of food line items.
- Oversee shortlisting of food packages and check daily updates.
- Ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.
- Ensure high standards of customer service are maintained.
- Implement and instill in the team company policies, procedures, and ethics.
- Handle customer complaints and queries.
Education
Diploma - HOSPITALITY MANAGEMENT
Vancouver Island University
Nanaimo, BC11.2021
Skills
- Service-Orientation
- Operation Monitoring
- Coordination
- Calm and Pleasant Demeanor
Timeline
Restaurant Manager
A&W
01.2023 - Current
Food Service Supervisor
A&W
01.2022 - 01.2023
Diploma - HOSPITALITY MANAGEMENT
Vancouver Island University
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