Harsimrandeep Singh
Maple Ridge,BC
Summary
Talented at building relationships with customers and solving problems with little oversight. Well-organized and resourceful with superior work ethic. Efficient professional with a self-motivated,dependable nature. Help day to day operations by performing the required task.
Overview
12
12
years of professional experience
Work History
I&R Technician and SHS Technician
AFL Network Services
06.2024 - Current
- Working for Telus as a I&R and security technician.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Run the CAT 6 and COAX cable in the house according to the customer need.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Enhanced security measures by installing and maintaining state-of-the-art surveillance systems.
- Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
- Reduced false alarms by calibrating motion detectors and adjusting system settings as needed.
- Traveled to sites on-demand via company vehicle while complying with traffic laws, safety rules and regulations.
Self Employed
Uber
04.2022 - Current
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
Delivery Driver
Touchette Group
11.2018 - 03.2022
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Customer Service Representative
Petro-Canada
02.2018 - 07.2018
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Computer Teacher
Gobind Public School
07.2016 - 07.2017
- Managed resources effectively by maintaining an organized inventory of classroom technology equipment and software licenses.
- Taught students about computer concepts.
- prepared subjects material for presentation to students relevant to subject curriculum.
Internship as an Engineer
Huawei Technologies
12.2014 - 05.2015
- Monitored overall network performance.
- Got the knowledge about cloud computing 3G , 4G.
- Adapted and modified standard techniques, procedures and criteria to solve complex problems.
- I learned about the networking system.
Intership as an Engineer
Doordarshan Kendra
06.2013 - 07.2013
Education
Bachelor of Technology - Electronic And Communication
CT Institute of Technology
04.2015
Skills
- Relationship Building
- Customer Relations
- Dependable and Responsible
- Telecom Systems Knowledge
- Class 4 Driver's License
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
I&R Technician and SHS Technician
AFL Network Services
06.2024 - Current
Self Employed
Uber
04.2022 - Current
Delivery Driver
Touchette Group
11.2018 - 03.2022
Customer Service Representative
Petro-Canada
02.2018 - 07.2018
Computer Teacher
Gobind Public School
07.2016 - 07.2017
Internship as an Engineer
Huawei Technologies
12.2014 - 05.2015
Intership as an Engineer
Doordarshan Kendra
06.2013 - 07.2013
Bachelor of Technology - Electronic And Communication
CT Institute of Technology
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