HARSIMRAN SINGH
Calgary
Summary
High-achieving Department Manager familiar with Documentation, Compliance, Technical requirements. Expert in Retail Industry with 7 years of progressive experience. Decisive leader with strategic problem solver by providing good Customer Service Experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
GM Lead Department Manager
Walmart
12.2024 - Current
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Achieved sales targets consistently by employing persuasive negotiation techniques and building strong relationships with key clients.
- Drove revenue growth through the execution of targeted marketing campaigns designed to attract new clientele.
- Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
- Optimized inventory management, implementing accurate forecasting methods to minimize stock discrepancies and prevent excess waste.
Food Lead Department Manager
Walmart
05.2024 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members
- Evaluated employee performance fairly and accurately, rewarding hard addressing areas needing improvement
- Led a team of professionals to consistently achieve or exceed performance targets
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions
Department Manager (CAP-1)
Walmart
05.2022 - 08.2022
- To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities by completing price changes, merchandise picks, bin audits and finalizing counts all in a safe and clean environment
- Worked as a lead of a team to strategically plan and execute duties based on workload and operational functions
Support Manager
Walmart
08.2021 - 04.2022
- To assist in the leadership of Overnight Associates and department processes through partnership with the Overnight Assistant manager and ensure a high level of customer service while meeting production targets
Team Leader
HelloFresh Company
10.2020 - 04.2021
- Worked as a team Leader at Hello Fresh Company in their warehouse, fulfilled customer Orders on time by supervising the team
Production Manager
JK PVT. LTD
01.2013 - 04.2019
- Worked as a Production Manager by making sure the production will be Cost effective by estimating Costs & Budgets with Clients and Managers
Education
Post Graduate Diploma - Supply Chain & Logistics
CANADORE COLLEGE
MISSISSAUGA, ON05.2021
Post Graduate Diploma - Project Management Information Technology
CANADORE COLLEGE
MISSISSAUGA, ON09.2020
Masters of Information Technology -
PUNJAB TECHNOLOGY UNIVERSITY
PUNJAB04.2019
Skills
- Pallet jack
- Stacker
- Reach
- Ability to lift 70 lbs
- Maneuver packages up to 150 lbs
- MS-office
- Editing
- Inventory Control
- Power Pallet Jack
- Merchandising
- Warehouse
- Communication skills
- Order Picking
- Heavy Lifting
- Load & Unload
- Safety & Security
- Employee relationships
- Creative Solutions
- Business Analysis
- End Caps
- Placements
- Company Standards Enforcement
- Inventory & Supply Management
- Waste Minimization
- Business Development & Planning
- Daily Task Assistance
- Directing Team Members
Certification
- Award Employee of the Year, 03/01/21
- Cisco certified Network Associate Routing & Switching (CCNA)
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
GM Lead Department Manager
Walmart
12.2024 - Current
Food Lead Department Manager
Walmart
05.2024 - Current
Department Manager (CAP-1)
Walmart
05.2022 - 08.2022
Support Manager
Walmart
08.2021 - 04.2022
Team Leader
HelloFresh Company
10.2020 - 04.2021
Production Manager
JK PVT. LTD
01.2013 - 04.2019
Post Graduate Diploma - Supply Chain & Logistics
CANADORE COLLEGE
Post Graduate Diploma - Project Management Information Technology
CANADORE COLLEGE
Masters of Information Technology -
PUNJAB TECHNOLOGY UNIVERSITY
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