Summary
Overview
Work History
Education
Skills
Certification
Websites
ACCOMPLISHMENTS
Timeline
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Harsimran Kaur

ONTARIO

Summary

Dynamic administrative professional with a proven track record at Nova Scotia Community College, excelling in accounts receivable and customer service. Skilled in data management and multitasking, I effectively processed high volumes of inquiries and invoices, enhancing operational efficiency and client satisfaction. Committed to delivering tailored solutions and fostering positive relationships.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Nova Scotia Community College
Truro, Nova Scotia
08.2024 - Current
  • Processed tuition payments and corporate invoices while coordinating supply orders efficiently.
  • Managed MAS calendar, scheduled appointments, and coordinated meetings to enhance time utilization.
  • Liaised with students, faculty, and parents while addressing high volumes of inquiries.
  • Handled accounts receivable by processing invoices and following up on overdue accounts.

Solution Advisor (Key Holder)

Best Buy
Sydney, Nova Scotia
10.2021 - 07.2024
  • Provided team support with product knowledge, operational tasks, and floor management.
  • Achieved 100% accuracy in processing high-volume sales during peak periods.
  • Mentored team members on navigating complex sales and addressing difficult customer interactions.
  • Advised customers on financing options and product selections, ensuring tailored consultations.

Senior Education Consultant

AECC Global
New Delhi, India
08.2018 - 04.2021
  • Delivered comprehensive admissions advising and visa support to prospective students both in person and virtually.
  • Organized educational fairs to elevate the visibility of Canadian post-secondary programs.
  • Cultivated institutional partnerships to promote Canadian education in various markets by executing promotional activities, increasing foot traffic, and enhancing business prospects.

Senior Education Counselor

Kangaroo Studies Pvt. Ltd.
Ludhiana, India
01.2015 - 01.2018
  • Offered counseling to students on career planning; Organized Career and Employment workshops for students.
  • Planned, directed, and participated in recruitment and enrolment activities. Created and distributed monthly,
    quarterly and annual reports to management regarding performance.

Education

Post-Baccalaureate Diploma - Business Management

Cape Breton University
Sydney, NS
05-2023

MBA - Human Resource & Marketing

Punjab Technical University
India
05-2014

Bachelor of Computer Applications -

Punjab Technical University
India
05-2012

Skills

  • Filing and records management
  • Office supply inventory management
  • Data entry and database management
  • Multitasking and prioritization
  • Time management
  • Customer service and client support
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • CRM systems (eg, Salesforce, PeopleSoft)

Certification

  • First Aid CPR Certified from St. John Ambulance, valid till March 2026.
  • Certification in Digital Growth Explorer from NSCC.

ACCOMPLISHMENTS

  • Promoted to Solution Advisor (Key Holder) due to sales and leadership skills
  • Met sales quotas by 92.6% of store targets, utilizing upselling opportunities.
  • Member of the Blueprint committee for the voice of employees.
  • Attended Workshops like "Learn to Lead" and "Women in Leadership".

Timeline

Administrative Assistant

Nova Scotia Community College
08.2024 - Current

Solution Advisor (Key Holder)

Best Buy
10.2021 - 07.2024

Senior Education Consultant

AECC Global
08.2018 - 04.2021

Senior Education Counselor

Kangaroo Studies Pvt. Ltd.
01.2015 - 01.2018

Post-Baccalaureate Diploma - Business Management

Cape Breton University

MBA - Human Resource & Marketing

Punjab Technical University

Bachelor of Computer Applications -

Punjab Technical University
Harsimran Kaur