Harsimran Bajaj
Etobicoke,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Branch Manager
Easy financial Services
12.2021 - Current
- EMonitor and achieve profit, sales, and performance goals
- Optimize and oversee the eyeglass department to ensure efficiency and compliance with the company's policies and operational guidelines
- Convey a commitment to providing outstanding customer service following a high level of ethics, values, integrity, and trust and ensure all associates do the same
- Confident and comfortable engaging customers to deliver an elevated experience
- Ensure quality standards are met
- Review remakes and enforce policies to ensure compliance
- Communicate with the Regional Manager and provide store reporting as required
- Ensure store promotions, advertising, and visual merchandising are in place and all associates and FSR are aware of current promotions
- Supervise and motivate Team members and ensures the timely completion of day-to-day functions
- Certified Remic holder works on both unsecured and secured applications
- Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining a high-calibre staff
- Motivate associates to exceed performance standards.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
FINANCIAL SERVICE REPRESENTATIVE
EASY FINANCIAL
11.2019 - 12.2021
- Growing the loan book by actively sourcing the new customers through solicitation marketing and planting the seeds to build strong relationships to promote future sales of financial products and increase financial effectiveness
- Providing exceptional customer sales and services experiences to over 550 customers while professionally handling the customer inquiries
- Maximizing sales revenues by administering customer accounts and providing the expertise in every sale and assisting customers with the completion of their loan applications while upselling the products
- REMIC certified works on both unsecured and secured loans.
FINANCIAL SERVICE REPRESENTATIVE
CASH 4 YOU
12.2018 - 11.2019
- Monitoring the everyday running of the stores by maximizing revenues while also providing customer service and customer satisfaction by motivating and helping company culture that inspire top performance and high morale
- Identifying and addressing issues and opportunities for the growth of the company while ensuring all legal and regulatory documents are reported and also oversee compliance with laws and regulations
- Responsible for analyzing and reviewing the stores financial well being by providing suitable solutions for income and expenditure management.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
Post office clerk
Shoppers Drug Mart
01.2017 - 01.2018
- Scanning Item, Coupon redemption, Customer issue resolve, Process return item transaction, Payment by cash card and apps, discount purchase, entering price changes by referring new sheets, Balance cash drawer, Rearranging items, recheck with a checklist, helping customer, Greeting customer.
Education
Global Business Management- International Business Management, Supply Chain Management, Finance, Customer Relationship Management, Legal Issues, Business Strategy, Global Environmental Issues, International Trade, Marketing, Project Management, Economics, Quantitative Methods for Management, Career Development, Organizational Behaviour, Business Research Methods, Business Leadership Skills - Accounting And Finance
Lambton College
Mississauga, ON08.2018
Bachelor of Commerce - Advanced Accounting Auditing, Fundamentals of Financial Management, Fundamental Statistics, Management Accounting, Auditing, Business Law, Economics of International Trade, Marketing Management, Corporate Communication, Cost and Financial Accounting, Production Management, Taxation, Operations Research - Accounting And Finance
Punjab University Chandigarh
Chandigarh 06.2016
Skills
- Employee Development
- Risk Mitigation
- Branch Operations Management
- Interviewing and Hiring
- Sales professional
- Shift Scheduling
- Relationship Building
- Operational Reports
- Account Review
- Customer Service
- Performance Reviews
- Coaching and Mentoring
- Cash handling expertise
- Staff Training
- Conflict Resolution
- Approachable
- Collections
- Proficient in MS Office
- Customer Relationships
- Strong team-builder
- Loans
- Staff Supervision
- Accounts Receivable
- Goals and performance
- Revenue Generation
- Risk Analysis
- Decision-Making
- Loan Documentation
Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
- Received the “employee Award” for exemplary performance and recognition for handling the largest account in the company.
Certification
Remic Certified mortgage licence
Languages
English
Full Professional
Timeline
Branch Manager
Easy financial Services
12.2021 - Current
FINANCIAL SERVICE REPRESENTATIVE
EASY FINANCIAL
11.2019 - 12.2021
FINANCIAL SERVICE REPRESENTATIVE
CASH 4 YOU
12.2018 - 11.2019
Post office clerk
Shoppers Drug Mart
01.2017 - 01.2018
Global Business Management- International Business Management, Supply Chain Management, Finance, Customer Relationship Management, Legal Issues, Business Strategy, Global Environmental Issues, International Trade, Marketing, Project Management, Economics, Quantitative Methods for Management, Career Development, Organizational Behaviour, Business Research Methods, Business Leadership Skills - Accounting And Finance
Lambton College
Bachelor of Commerce - Advanced Accounting Auditing, Fundamentals of Financial Management, Fundamental Statistics, Management Accounting, Auditing, Business Law, Economics of International Trade, Marketing Management, Corporate Communication, Cost and Financial Accounting, Production Management, Taxation, Operations Research - Accounting And Finance
Punjab University Chandigarh
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