Harsimran Kaur
Winnipeg,Manitoba
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
MAC MAKEUP STORE
09.2023 - 12.2023
- Aided customers and talking about promotional deals
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Greeted customers and helped with product questions, selections, and purchases
- Creating invoices for sales and services
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Associate
McDonald
04.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Utilized upselling techniques to promote additional products and increase sales.
Customer Service Representative
Steinbach Taxi
01.2024 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
HOSPITALITY AND MANAGEMENT -
High School Diploma
02.2023
Skills
- Guest Inquiries
- Staff Training
- Coordination
- Adaptable and Flexible
- Customer Transactions
- Refunds and Exchanges
- Microsoft Excel
- OPERA, RMS, GUI (WAND) Monitoring
- Sales expertise
- Customer Service
- Customer satisfaction measurement
Languages
English
Full Professional
Certification
- Emergency First Aid & CRP
- Clean it right office
- Clean it right services centre
Accomplishments
- Sales Achievement: Exceeded sales targets by implementing effective upselling and cross-selling strategies, contributing to the overall success of the department.
- Customer Service Excellence: Achieved consistently high customer satisfaction scores through effective communication, problem-solving, and product knowledge.
- Product Knowledge and Training: Demonstrated expertise in product knowledge, potentially leading to being involved in training new employees or assisting in developing training materials.
Additional Information
Passionate about the world of business, finance, and sales, I channel my enthusiasm into constant reading. Whether it's exploring business strategies, financial trends, or effective communication, I thrive on staying informed. This passion extends to my writing skills, where I excel in crafting persuasive sales pages and compelling copy. My knack for research ensures that my insights are well-informed and nuanced. This combination of reading, writing, and research reflects not just an interest but a commitment to excellence in the business and sales arena.
Timeline
Customer Service Representative
Steinbach Taxi
01.2024 - 04.2024
Retail Sales Associate
MAC MAKEUP STORE
09.2023 - 12.2023
Sales Associate
McDonald
04.2023 - 09.2023
HOSPITALITY AND MANAGEMENT -
High School Diploma
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