Harsimran Kaur
Halifax
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dispatcher
Dispatch Logistics Inc.
07.2023 - 12.2023
- Successfully managed high amount of incoming calls by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
- Tracked drivers and checked reports on up-to -date ELD.
- Promoted a professional work environment by adhering to strict confidentiality policies and maintaining sensitive information securely.
- Upheld a clean and organized workplace, emphasizing a commitment to maintaining high standards for health, safety, and welfare.
Customer Service Representative
Shell Gas Station
09.2021 - 12.2023
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Assisted with inventory management, helping to keep stock levels consistent and up-to-date.
- Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
- Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
- Maintained detailed records of safety incidents and near-misses, allowing for better analysis and prevention strategies.
Data Entry Clerk
Nustef Baking Ltd.
11.2022 - 06.2023
- Demonstrated strong organizational skills as a data entry clerk in a bakery, ensuring accurate and timely recording af inventory levels, order processing, and product tracking.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Assisted management in developing strategic plans for inventory control, contributing to improved operational performance.
- Demonstrated strong attention to detail through accurate input of alphanumeric information from various sources.
Education
High School Diploma -
Northern College At Pures
Scarborough04.2023
High School Diploma -
St Soldier Divine Public School Jalandhar
Punjab, India03.2020
Skills
- Decision-Making
- Problem-Solving
- Active Listening
- Data Entry Proficiency
- Fast typing Speed
- CPR and First Aid
- Call Center Experience
- Great Computer skills
- Data Accuracy
- Meticulous Attention to Detail
- Customer Service
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Certified Dispatcher and Freight Broker.
Truckadium- Mississauga
- Getting First aid and CPR training.
References
References available upon request.
Timeline
Dispatcher
Dispatch Logistics Inc.
07.2023 - 12.2023
Data Entry Clerk
Nustef Baking Ltd.
11.2022 - 06.2023
Customer Service Representative
Shell Gas Station
09.2021 - 12.2023
High School Diploma -
Northern College At Pures
High School Diploma -
St Soldier Divine Public School Jalandhar
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