Harsimran Kaur
Calgary,AB
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
3
3
years of professional experience
Work History
Supervisor
Jeff Malliette
03.2021 - 11.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Resident Assistant
Maple Grove Community Center
08.2020 - 02.2021
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Maintained clean, safe, and well-organized patient environment.
Residential Support Worker
Super 8 Hotel
11.2022 - 04.2023
- Helped build important life skills such as cooking and cleaning.
- Monitored client medications and adherence to individual treatment plans.
- Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
- Provided counseling and crisis intervention services.
- Assisted residents with basic activities of daily living.
Manager
Shell Station
02.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Associate of Science - Social Service Worker
St. Clair College of Applied Arts And Technology
Windsor, ON08.2022
Skills
- Policy Implementation
- Workforce Management
- Financial Management
- Business Development
Languages
English
Elementary
Timeline
Manager
Shell Station
02.2023 - Current
Residential Support Worker
Super 8 Hotel
11.2022 - 04.2023
Supervisor
Jeff Malliette
03.2021 - 11.2022
Resident Assistant
Maple Grove Community Center
08.2020 - 02.2021
Associate of Science - Social Service Worker
St. Clair College of Applied Arts And Technology
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