Harsimer (Sahiba) kaur

· Interacting with 100+ customers daily, offering assistance and flexibility, and responding to queries through adept customer engagement and strategic upselling

· Proactively addressing customer concerns, enhancing satisfaction scores by 75%, and maintaining accurate sales reports for informed decision-making.

· 2 years of experience in demonstrating comprehensive product knowledge with cross selling approach to increase monthly sales target by 50% and effectively communicating product details and promotions

· Multitasking by operating cash registers, fitting room routines and providing a dynamic yet efficient shopping experience.

· Planned out 6+ collaborative team events with senior team management andseamless communication for an organized and appealing store visual.

• Certified professional makeup and hair artist with 3+ years of hands on practise working for multiple brands and clients across India.

• Collaborated closely with 250+ clients and brands for their campaign editorial work and personal occasions
• Managed social media site traffic with over 5k+ followers to market my business using keywords and SEO

• Provided personalized consultations to understand client’s vision and specific needs.

• Managed all aspects of a business including client acquisition, marketing, scheduling, professional relationship across the country.

• Increased customer loyalty through exceptional service and tailored makeup applications.
• Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
• Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.