Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Harshul Monga

Winnipeg,MB

Summary

Dynamic and results-oriented professional with extensive experience in the transportation and customer service sectors, notably with Dhaliwal Trucking LTD. Excelled in safe driving and staff management, significantly enhancing operational efficiency and customer satisfaction. Proven ability in training and mentoring, coupled with a steadfast commitment to punctuality and safety regulations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Truck Driver

GFL Environmental
04.2022 - Current


  • Operated with safety and skill to avoid accidents and delays.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.
  • Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
  • Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
  • Increased productivity by completing assigned routes within specified timeframes despite weather or road conditions challenges.
  • Maintained truck cleanliness and functionality through regular inspections and maintenance tasks.
  • Assisted in training new drivers, ensuring they were proficient in garbage truck operation and company procedures.


Route Manager

Dhaliwal Trucking LTD
11.2020 - 04.2022
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.
  • Conducted driver ride-alongs and observations to evaluate and improve driver performance.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.

Long Haul Truck Driver

Dhaliwal Trucking LTD
05.2019 - 11.2020
  • Exhibited adaptability when faced with unexpected challenges such as inclement weather or traffic disruptions while maintaining a steadfast commitment to delivering shipments on schedule.
  • Maintained a clean driving record, adhering to all federal and state transportation regulations for safe long haul operations.
  • Contributed to an organized work environment by keeping truck cab clean, conducting regular maintenance checks, and reporting any necessary repairs promptly.
  • Minimized risk of cargo damage or loss by securing loads properly and adhering to all weight and size restrictions.

Long Haul Truck Driver

United King Transport LTD
08.2017 - 08.2019
  • Improved on-time delivery rates by efficiently planning and executing long haul truck routes.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.

Supervisor

Pizza Pizza
05.2016 - 05.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Counter Attendant & Pizza Maker

Pizza Pizza
05.2015 - 05.2016
  • Processed customer orders and accurately entered into order system.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Collaborated with team members to consistently meet high standards of quality and service.
  • Prepared food items accurately and in compliance with health and safety guidelines.
  • Managed multiple tasks in high-volume environment.

Education

High School Diploma -

B.M.M.S School
Mandi Killianwali, PB, INDIA
06.2014

Skills

    Training and mentoring

    Staff Management

    Goal-Oriented

    Traffic laws compliance

    Safe Driving

    Punctuality

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Class 1 Tractor &Trailer Operator Program Training - June 2016

Timeline

Truck Driver

GFL Environmental
04.2022 - Current

Route Manager

Dhaliwal Trucking LTD
11.2020 - 04.2022

Long Haul Truck Driver

Dhaliwal Trucking LTD
05.2019 - 11.2020

Long Haul Truck Driver

United King Transport LTD
08.2017 - 08.2019

Supervisor

Pizza Pizza
05.2016 - 05.2017

Counter Attendant & Pizza Maker

Pizza Pizza
05.2015 - 05.2016

High School Diploma -

B.M.M.S School
Harshul Monga