Summary
Overview
Work History
Education
Skills
Timeline
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Harshpreet Singh

BRMPTON,Ontario

Summary

Dynamic professional with a proven track record at Purolator, enhancing operational efficiency through innovative sorting techniques and rigorous quality checks, leading to a significant reduction in customer complaints. Highly skilled in time management and communication, excelling in fast-paced environments to drive productivity and elevate customer satisfaction. Strong analytical abilities are leveraged to identify growth opportunities and streamline operations. Seeking to further contribute to operational excellence in a challenging environment.

Overview

1
1
year of professional experience

Work History

Sorter

Purolator
Brampton, Canada
11.2024 - 02.2025
  • Conducted detailed quality checks on more than 60 of the outbound packages to ensure accuracy and integrity, resulting in a 50% reduction in customer complaints.
  • Collaborated with a team of 25 to streamline the sorting process, increasing team productivity by 80%.
  • Developed a comprehensive understanding of various sorting equipment and technologies to improve operational efficiency.
  • Implemented a new sorting technique, which reduced package handling time.
  • Participated in weekly health and safety training, contributing to the company achieving great consecutive weeks without a workplace incident.

Sales Representative

Eyeconcept
Oakville, Canada
06.2024 - 10.2024
  • Developed and implemented strategic sales plans to expand company's customer base, increasing customer base within the first year.
  • Provided exceptional customer service, leading to a growth in customer retention rates over a six-month period.
  • Utilized CRM software to track sales opportunities and to report on monthly sales achievements, exceeding targets by each quarter.
  • Collaborated effectively with the marketing department to launch targeted campaigns, which resulted in an increase in lead generation.
  • Conducted market research to identify new sales opportunities and emerging trends, leading to the introduction of new products and services that significantly impacted revenue streams.

Education

2 year diploma - Business

Niagra College
Toronto
12.2025

Skills

  • Time management and organization
  • Self-motivation and adaptability in new environments
  • Balancing professional and personal life
  • Quick learner with a strong work ethic
  • Proficient in Microsoft Word and Excel
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Data entry
  • Workflow management

Timeline

Sorter

Purolator
11.2024 - 02.2025

Sales Representative

Eyeconcept
06.2024 - 10.2024

2 year diploma - Business

Niagra College

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Harshpreet Singh