Harshpreet Singh
Brampton,ON
Summary
I am a dedicated professional with expertise in customer service and finance education. As a Student Service Clerk, I excelled in managing data and resolving inquiries to enhance service delivery. In my role as a Peer Tutor, I effectively communicated complex financial concepts, supporting students’ academic success. I bring strong communication, problem-solving, and multitasking skills, committed to continuous improvement and student satisfaction.
Overview
1
1
year of professional experience
Work History
Student Services Clerk
Conestoga College
Kitchener, ON
01.2023 - 04.2024
- Data Management: Efficiently managed and updated student records within the database, maintaining high standards of data accuracy and confidentiality.
- Office Administration: Executed clerical tasks, such as filing, photocopying, and document scanning, to support seamless office operations.
- Effective Communication: Engaged with students via email, phone, and face-to-face interactions to provide comprehensive service and information.
- Event Coordination and Execution: Assisted in organizing and executing campus events and student orientations, contributing to a positive student experience.
- Problem Resolution: Identified and addressed student concerns effectively, escalating complex issues to appropriate departments for resolution.
- Team Collaboration: Collaborated with team members and cross-departmental staff to enhance service delivery and operational efficiency.
Peer Tutor Financial Management (Volunteer)
Conestoga College
Kitchener
09.2023 - 03.2024
- Educational Support: Provided personalized tutoring to students in finance, enhancing their understanding of complex financial concepts and principles.
- Curriculum Assistance: Assisted students in comprehending course material, including budgeting, financial analysis, and investment strategies.
- Communication Skills: Communicated effectively with students to identify learning challenges and tailor tutoring sessions to meet individual needs.
- Academic Mentorship: Guided students in developing effective study habits and strategies, improving their academic performance in finance.
- Resource Development: Created and distributed supplementary learning materials and resources to support students' academic success.
- Time Management: Scheduled and conducted regular tutoring sessions, demonstrating strong organizational and time management skills.
Education
General Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2024
Skills
- Finance Management
- Team Collaboration
- Organizational Skills
- Database Management
- Microsoft Office Suite
- Communication
- Interpersonal skills
- Program Planning
Timeline
Peer Tutor Financial Management (Volunteer)
Conestoga College
09.2023 - 03.2024
Student Services Clerk
Conestoga College
01.2023 - 04.2024
General Business
Conestoga College Institute of Technology And Advanced Learning
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