Summary
Overview
Work History
Education
Skills
Volunteer Work
Software
Interests
Timeline

Harshpreet Kour

Director Of Operations & Communications
Edmonton,AB

Summary

Experienced project management professional with over four years of experience in operations and communicational roles. I resolve business problems and exceed business expectations. My passion to know and learn more drives me.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Director of Operations & Communications

Zipstall
Edmonton, AB
07.2021 - Current
  • Analyzed business operations and customer feedback to optimize processes to deliver a user-friendly experience and driving business success.
  • Established and deepened effective working relationship, by communicating monthly corporate invoices, and company payment reports.
  • Evaluated and refined complex metrics into automated communication plans, including email campaigns and website engagement.
  • Delivered value-added, tailored parking solutions.
  • Worked closely with the founder to manage day-to-day tasks to keep operations running smoothly.

Project Manager

Canadian Association of BioEnergetic Wellness
09.2020 - 12.2020
  • Developed and delivered a successful project by managing costs, schedules, milestones and by monitoring performance
  • Communicated reports & presentations to progress project and process implementation using Gantt chart, MS Project, Excel, Word, PowerPoint and other related applications
  • Achieved competitive victory by coordinating with team members to manage performance and meet deadlines.

General Manager

Har Prabh Asara
06.2016 - 06.2018
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain cost controls and maximize business operational efficiency
  • Trained various insourced and outsourced teams, involving up to 30+ employees and volunteers
  • Managed employee and volunteer reviews, training, schedules and designed recognition programs to boost productivity and improved morale among teams.

Sports' Secretary

Mody University
08.2015 - 05.2016
  • Organized five plus university tournaments as a team leader in group projects, delegating tasks and providing feedback.
  • Produced accurate office files, updated spreadsheets, crafted presentations for senior management and coordinated various resources as needed.

Education

Project Management and Professional Communication Professional Certification -

MacEwan University, Edmonton, AB
01.2020 - 12.2020

International Business Management -

Algonquin College, Ottawa, ON
05.2019 - 12.2019

Bachelor of Commerce (Hons) -

Mody University
07.2013 - 05.2016

Skills

Strategic Planning & Executionundefined

Volunteer Work

      

· Mentor at Big Brothers and Big Sisters (2020-2021)

· Event facilitator at Rotary District 5370, RYPEN 2021

· Field Organizer at Dragon Boat Festival (July, 2019) 

Software

MS Office (Word, Excel, and PowerPoint)

Project Management (MS Project, Gantt Chart, WBS, etc)

Communications/Marketing (Mailer Lite, Canva, and Google Sheets/Docs)

Social Media Marketing (LinkedIn, Facebook, and Instagram)

Interests

Calligraphy

Basketball & Tennis

Singing

Timeline

Director of Operations & Communications - Zipstall
07.2021 - Current
Project Manager - Canadian Association of BioEnergetic Wellness
09.2020 - 12.2020
MacEwan University - Project Management and Professional Communication Professional Certification,
01.2020 - 12.2020
Algonquin College - International Business Management,
05.2019 - 12.2019
General Manager - Har Prabh Asara
06.2016 - 06.2018
Sports' Secretary - Mody University
08.2015 - 05.2016
Mody University - Bachelor of Commerce (Hons),
07.2013 - 05.2016

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Harshpreet KourDirector Of Operations & Communications