HARSHPREET KAUR
Calgary,AB
Summary
Results-driven professional skilled in communication, problem-solving, and team collaboration. Excels in fast-paced environments, efficiently managing tasks and meeting deadlines. Committed to embracing challenges and fostering personal and professional growth while contributing to team success.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Medical Office Assistant
Rundlehorn medical clinic
Calgary
03.2026 - Current
- Greeted patients and checked in visitors at medical front desk.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Processed referrals, requisitions, and medical forms for physician review.
- Coordinated faxing, scanning, and secure filing of confidential medical documents.
- Assisted with referrals and prepared medical records for patients.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
TECHNICAL WRITER
4Waydial Ltd.
Calgary
11.2024 - 02.2026
- Write clear, concise, and user-focused manuals, help guides, knowledge-base articles, and internal documentation.
- Collaborated with content developers, designers, marketers, and project managers to gather accurate and detailed information.
- Discuss with content developers, designers, marketers, and project managers to collect precise and detailed information.
- Researching technical topics, software features, digital marketing processes, and industry trends to produce accurate and engaging content.
- Thrived in fast-paced environment by consistently meeting tight deadlines.
FOOD SERVICE SUPERVISOR
Guru India Restaurant
Calgary, AB
03.2022 - 01.2026
- Ensured cleanliness and organization of guest and work environments to enhance guest experience.
- Implemented inventory tracking and storage practices, resulting in reduced food waste.
- Monitored compliance with food safety, sanitation, and quality policies to uphold health standards.
- Ensured cleanliness and neatness of guest and work environments in accordance with standards.
Education
DIPLOMA - JOURNALISM PRINT AND ONLINE
Southern Alberta Institute of Technology
Calgary, ABSkills
- Customer service, Problem solving, Time management, Adaptability & flexibility, Teamwork & collaboration, Digital literacy, Excellent Communication, Organization and Time Management
- Patient check-in
- Appointment scheduling
- Insurance verification
Certification
- Hoot-suite website certified
- Microsoft office specialist certified
LANGUAGES
English (Native), Punjabi (Native), Hindi (Native)
ADDITIONAL INFORMATION
- ACCOMPLISHMENTS
- Good writing skills (stories published regularly at SAIT Press)
Timeline
Medical Office Assistant
Rundlehorn medical clinic
03.2026 - Current
TECHNICAL WRITER
4Waydial Ltd.
11.2024 - 02.2026
FOOD SERVICE SUPERVISOR
Guru India Restaurant
03.2022 - 01.2026
DIPLOMA - JOURNALISM PRINT AND ONLINE
Southern Alberta Institute of Technology