Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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HARSHPREET KAUR

Surrey,BC

Summary

Customer Service / Sales Representative / Office Administrative


Upbeat, customer-focused Sales Associate with 3 years of experience in retail environments. Flexible and friendly, with strong communication and organizational skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
10.2023 - 04.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor.
  • Helped customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination.


Retail Associate

Great Choice Meats
03.2023 - Current
  • Greeted customers and provided excellent customer service
  • Assisted customers in finding products, answered questions, and made product recommendations
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters
  • Operated cash register to process payments from customers
  • Processed online orders and ensured timely delivery of items

Retail Sales Associate

Watch Station International Outlet
05.2022 - 03.2023
  • Assisted customers with finding the right product for their needs
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
  • Greeted customers upon entering the store and provided assistance
  • Stocked shelves with merchandise according to company standards
  • Offered suggestions for additional items that may be of interest to customers

PERSONAL ASSISTANT/OFFICE ADMIN

ABHISHAKE- MORTGAGE SPECIALIST AT BMO
01.2022 - 05.2022
  • Performed calendar management and scheduling of appointments for the executive
  • Prepared documents such as reports, presentations, agendas, and correspondence
  • Managed office supplies inventory and placed orders when necessary
  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly

Personnel Shopping Assistant

Real Canadian Superstore
05.2020 - 12.2021
  • Prepared customer orders, including selecting, packing, and labeling merchandise for shipment or delivery
  • Created personalized shopping experiences for clients by offering options that fit their needs
  • Attended weekly team meetings to discuss new strategies for increasing sales and improving customer satisfaction levels
  • Implemented company standards to deliver high-quality work with exceptional customer service

Education

Associate of Arts -

COQUITLAM COLLEGE
Coquitlam, BC
01.2020

High School Diploma -

BUDHA DAL PUBLIC SCHOOL
PATIALA, PUNJAB
01.2019

Skills

  • Reliable Work Performance
  • Effective Time Management
  • Rapid Skill Acquisition
  • Exceptional Customer service
  • Sales and upselling

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary

Certification

  • Two Award Certificates in English (101, 103)
  • Two Award Certificates in Geography (102, 104)

Timeline

Barista

Starbucks
10.2023 - 04.2024

Retail Associate

Great Choice Meats
03.2023 - Current

Retail Sales Associate

Watch Station International Outlet
05.2022 - 03.2023

PERSONAL ASSISTANT/OFFICE ADMIN

ABHISHAKE- MORTGAGE SPECIALIST AT BMO
01.2022 - 05.2022

Personnel Shopping Assistant

Real Canadian Superstore
05.2020 - 12.2021

High School Diploma -

BUDHA DAL PUBLIC SCHOOL

Associate of Arts -

COQUITLAM COLLEGE

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