HARSHPREET KAUR
Montreal,Canada
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
IO Solutions
Montreal, Canada
07.2023 - Current
- Enhanced customer satisfaction with fast, knowledgeable service
- Collaborated with colleagues and co-workers to deliver quality customer experience
- Handled customer inquiries, payments, and service requests
- Processed customer exchanges, refunds, and bill adjustments to correct product or service problems
- Collaborated with internal departments to find resolutions and conduct further research on customer account.
Receptionist
Lufa Farms
Montreal, Canada
04.2023 - 01.2024
- Packed and portioned fresh produce
- Maintained high-quality standards
- Collaborated with the team to meet production goals
- Ensured a clean and organized work environment.
General Labor
Concord Premium Meats Ltd.
Saint-Eustache, Canada
11.2021 - 04.2023
- Followed project directions from foreman, superintendent, and assistant superintendent
- Operated equipment properly, adhering to safety protocols and procedures
- Assisted with clean-up, final touches, and other site finish work
- Completed work based on blueprints and schematics
- Helped to train new crew members to reduce errors.
Crew Member
Tim Hortons
Montreal, Canada
02.2022 - 02.2023
- Food and beverage preparation
- Teamwork skills
- Recognized for a strong work ethic
- Ability to handle fast-paced environments.
Education
Information Technology -
College Milestone
Brossard, Canada12.2023
High School Education in Science -
Sant Mohan Singh School
Brara, India12.2020
Skills
- Problem-solving
- Scheduling
- Positive and professional
- Team Development
- Active Listening
- Customer Service
- Complaint Handling
- Microsoft 365
- Critical Thinking
Hobbies and Interests
- Reading
- Journaling
- Watching Movies
- Listening to Music
Timeline
Customer Service Representative
IO Solutions
07.2023 - Current
Receptionist
Lufa Farms
04.2023 - 01.2024
Crew Member
Tim Hortons
02.2022 - 02.2023
General Labor
Concord Premium Meats Ltd.
11.2021 - 04.2023
Information Technology -
College Milestone
High School Education in Science -
Sant Mohan Singh School
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