Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harshpreet Kaur

Prince George,BC

Summary

Responsible Barista Shift Manager with almost 1 year of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.

Overview

1
1
year of professional experience

Work History

Barista Shift Supervisor

05.2023 - 07.2024
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Controlled food costs and managed inventory.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.

Education

Diploma - Kinesiology

College of The New Caledonia
Prince George, BC
05.2026

High School Diploma -

Baba Farid Public Senior Secondary School
Chhattiana, Punjab, India
03.2023

Skills

  • Cleanliness Maintenance
  • Barista Training
  • Cash Handling Accuracy
  • Drink preparation speed
  • Staff Motivation
  • Shift Scheduling
  • Supply Ordering
  • Food Safety Compliance
  • Cash Handling
  • Customer Service
  • Food and Beverage Service
  • ServSafe Food Manager

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Barista Shift Supervisor

05.2023 - 07.2024

Diploma - Kinesiology

College of The New Caledonia

High School Diploma -

Baba Farid Public Senior Secondary School

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Harshpreet Kaur