Khushboo Sood
Mississauga ,ON
Summary
Results-driven Credit Balance Analyst with a strong background in healthcare revenue cycle operations. Experienced in auditing patient and payer accounts, processing refunds, resolving overpayments, and ensuring compliance with regulatory guidelines. Adept at working with billing systems, interpreting EOBs, and partnering with insurance carriers to prevent recurring credit issues.
Overview
4
4
years of professional experience
Work History
Access Control officer
ASP , Pearson airport
Mississauga, Ontario
02.2025 - Current
- Monitored access points to ensure security compliance and safety standards.
- Operated access control systems to grant or deny entry based on established protocols.
- Collaborated with law enforcement during emergency situations to enhance safety measures.
- Conducted investigations into incidents reported at the access control points.
Analyst
R1 RCM
Delhi, India
12.2021 - 12.2023
- Analyzed credit balances to identify discrepancies and resolve issues.
- Utilized financial software to track transactions and maintain accurate records.
- Communicated with customers regarding account inquiries and balance clarifications.
- Coordinated with other departments to address complex balance-related inquiries promptly.
- Maintained documentation of processes to ensure consistency in operations and audits.
Education
Supply Chain Management -
Canadore College of Applied Arts And Technology
North Bay08-2024
Bachelor's in Commerce - Accountancy And Commerce
Delhi University
Delhi, India04-2021
Skills
- Data analysis
- Financial reporting
- Transaction tracking
- Process documentation
- Issue resolution
- Customer communication
- Credit evaluation
- Microsoft Office
Languages
English
Native/ Bilingual
Punjabi
Professional
Hindi
Native/ Bilingual
Urdu
Professional
Arabic
Elementary
Spanish
Elementary
Timeline
Access Control officer
ASP , Pearson airport
02.2025 - Current
Analyst
R1 RCM
12.2021 - 12.2023
Supply Chain Management -
Canadore College of Applied Arts And Technology
Bachelor's in Commerce - Accountancy And Commerce
Delhi University