Summary
Overview
Work History
Skills
Education Professional Development
Skills Expertise
Timeline
Generic

Harshitha Ramesh

Vancouver

Summary

PROFESSIONAL SUMMARY

A dedicated and meticulous Quality Assurance Analyst with 5 years of experience, holding ISTQB certification, ensuring the successful delivery of top-notch software solutions. Demonstrated proficiency in test planning, test case design, execution, and defect management. Possesses expertise in diverse testing methodologies, tools, and technologies, including test automation and continuous integration. A team-oriented individual with exceptional communication and problem-solving skills, dedicated to providing dependable and user-friendly software products.

  • Solid experience with QA methodologies, practices, and processes in all kinds of environments including Client- Server, Web based, Windows applications.
  • Excellent in preparing QA documentation and deliverables and project artifacts such as Test Scenarios, Test Cases, Test Plans, Test status reports, Requirements Traceability Matrix.
  • Hands on experience with various testing like Sanity, Functional, Integration, System testing, Regression, End to End, User Acceptance Testing (UAT) and Production Acceptance Testing.
  • Proven experience in CRM Salesforce testing, demonstrating proficiency in ensuring the quality and functionality of Salesforce applications.
  • Comprehensive background in various testing aspects, including user experience testing, functionality testing, integration testing (API), and a demonstrated understanding of automated testing.
  • Proficient in using industry-standard testing tools, with a focus on Jira for test management and issue tracking, and Selenium for automated testing.
  • Adept at manual testing processes with a current focus, and a commitment to transitioning towards automated testing methodologies. Demonstrated ability to initiate and execute manual testing while gearing up for a transition to automated testing.
  • Capable consultant with a strategic approach to testing, starting with manual testing and progressively moving into automated testing to enhance efficiency and effectiveness.
  • Utilizes Confluence for comprehensive documentation, showcasing the ability to document test plans, test cases, and testing outcomes systematically.

Overview

8
8
years of professional experience

Work History

Software QA TESTER

Teck Resources Ltd
02.2022 - Current
  • Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets
  • Project: Situational Awareness (ongoing) Situational Awareness is a near real-time dashboard system with clear visibility of the overall production value chain for QB2.It is implemented in-house by the Situational Awareness Project team. It uses Vue JS for front-end and webapp C# .net for back-end. Testing a real-time dashboard involves testing the application's ability to collect and display data in real-time, as well as ensuring that the dashboard is easy to use, accurate, and reliable.
  • Project TOPs & ProPs: TOPS is an online application that allows Teck's Exploration Team to record and rate opportunities as well as track
    their progress.
    ProPS is an online application that allows Teck's Exploration Team to record, rate, prioritize and make recommendations on internal exploration projects and third-party opportunities.
  • Project: Excellence Awards
    The Excellence Awards program is a recognition initiative that allows employees to nominate their colleagues for their outstanding contributions to the company, their embodiment of the company's values, and their dedication to fulfilling the company's purpose. This program is designed to foster a culture of appreciation and acknowledgement within the organization, providing employees with the opportunity to shine a spotlight on their coworkers' exceptional work.
  • Project: Global Endowment Database (GEDB)
    Teck’s Global Endowment Database records geological and resource information for the global population of deposits with Teck’s core commodities of interest (copper, zinc, gold, nickel). It combines routine updates of current resource and production details from our enterprise S&P Global subscription with proprietary Teck technical information to estimate total pre-mining resource and enable endowment studies and opportunity identification at various scales.

RESPONSIBILITIES:

  • Designed and executed comprehensive test cases and test scripts based on functional specifications and user stories.
  • Conducted manual and automated testing to verify software functionality, stability, and usability.
  • Leveraged test automation tools (e.g., WDIO) to streamline repetitive testing tasks, resulting in a 30% reduction in test execution time.
  • Performed API testing using POSTMAN to validate data exchange and integration between systems, ensuring seamless communication.
  • Identified, reported, and tracked defects using defect tracking tools (e.g., JIRA), and worked closely with developers to ensure timely resolution.
  • Conduct regression testing to ensure existing functionality is not impacted by new changes or updates.
  • Work closely with cross-functional teams, including developers, business analysts, and project managers, to understand requirements, clarify issues, and ensure alignment throughout the testing process.
  • Conducted root cause analysis to identify underlying issues and implemented preventive measures to improve software quality.
  • Actively participated in daily stand-ups, engaged in sprint planning, sprint review, backlog review and retrospective meetings as part of an Agile/ Scrum development team.
  • Collaborated with business stakeholders to gather feedback and address their concerns, ensuring alignment with project goals and addressed any requirement changes in timely manner.
  • Stay updated with industry best practices, emerging technologies, and testing methodologies to continuously improve the quality assurance processes and contribute to the overall improvement of the testing function within the organization.

Environment: Confluence, WebDriverIO, MySQL, MS Visio, MS Excel, MS SharePoint, GitHub, Postman, MS Teams, Azure DevOps, PI Explorer, Miro Boards, Service Now, Azure pipelines, CRM Salesforce, Jira, Selenium, Postman, Visual Studio code.

SOFTWARE QA TESTER

Delphi Technology
01.2018 - 01.2022

Responsibilities:

  • Delphi Technology offers cloud services in a unique way freeing up our customers from the burden of secure networks, fast recovery, IT issues etc
  • Project: Covid-19 Awareness Training Portal (Ongoing) The Covid-19 Awareness Training Portal (www.covidawareness.ca) is a multi-lingual portal designed to boost mass awareness of the importance of and ways in which to living healthy and safe throughout the onset and within the aftermath of the Covid-19 pandemic. The location uses eight most generally spoken languages within the multi-cultural communities across Canada, additionally to English and French, to teach folks through animated cartoons and convey messages concerning a way to keep safe and stop the unfold of Covid-19.
  • Project: Pest Control System
    This application is developed to be used for overall management and reporting of a typical Pest Control Company. Any such Company may buy the application and then the company will be registered to access to the application. The application is supposed to maintain details of the Pest Control Company, Access Control of users of the pest control companies, types of services, frequency of each type of services, chemicals to be used for the services, client details
    of the pest control company, schedules and specific plan for individual clients.
  • Project: EduOrg CRM
    This Project depicts the highlights and details of a smart Customer Relationship Management (CRM) framework that will assist an instructive establishment with dealing with all leads just as track their lifecycle from creation to conclusion. The Edu Org Student Registration Software is created dependent on a paper-based and Excel Spreadsheet based framework utilized by the training foundation. The organization was recording all records in paper and Excel
    Spreadsheet prior. The Edu Org Student Registration framework will permit various degrees of admittance to every client with numerous inbuilt reports that will assist the executives with following day by day activities, track deals and arrangement terminations.

RESPONSIBILITIES:

  • Create Test Cases, conducted testing and documented and tracked test results and bugs.
  • Performed system, unit, acceptance, regression, load and functional/performance testing on dozens of applications using both automated and manual testing methods.
  • Analyzed the User Stories to understand the Business process and wrote Test Strategy, Test Plan, Test Cases, Test Script, and Test Data to conduct various testing scenarios.
  • Created test scenarios for User Acceptance Testing (UAT).
  • Test in a variety of areas including features, stability, functionality, compatibility, guidelines, etc.
  • Documented and reported bugs, errors, interoperability flaws and other issues within proprietary software applications developed for organization.
  • Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Completed all assignments on or ahead of schedule.
  • Worked in a highly dynamic AGILE environment and participated in scrum and sprint meetings, retrospective meetings, and quality audits at all stages of software testing life cycles.
  • Communicate feedback effectively, both verbally and in writing; and provide test results in a manner that is easily consumable by technical and non-technical stakeholders.
  • Collaborated with product owners, team members, technologists, multi-disciplinary engineering and cross- functional teams and other scrum masters to define solutions and drive progress.

Environment: Jira, Selenium, MySQL, Windows 10, MS Word, MS Visio, MS Excel, MS SharePoint, GitHub, Microsoft Project, DB2, MS Access, TestRail, Sprintly, MS Teams, Azure DevOps

SOFTWARE ENGINEER

Accenture
07.2015 - 12.2015
  • Accenture is a global professional services company with leading capabilities in digital, cloud and security
  • Analyzed the business requirements and offered design recommendations, performed application development, conducted testing, and addressed debugging issues
  • Fostered effective collaboration among business partners, IT teams, and third-party vendors to ensure smooth project execution
  • Studied information needs, engaged with users, and examined systems flow, data usage, and work processes to develop software solutions.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.

Skills

  • Continuous integration
  • Cross-browser testing
  • Performance testing
  • Integration testing
  • Functional testing
  • Automated testing
  • User acceptance testing
  • Regression testing
  • Test Plans and Test Methodologies
  • CRM Salesforce
  • Defect Tracking and Reporting
  • Selenium WebDriver
  • Postman tool
  • JIRA expertise
  • Agile methodology
  • Cucumber BDD
  • SQL knowledge
  • Gherkin language
  • Automation Scripting
  • Automated Testing Frameworks

Education Professional Development

  • Bachelor of Engineering, 09/2011, 05/2015, PES Institute of Technology, Bangalore, India
  • ISTQB Foundation Level Certification, 04/2021, Canadian Software Testing Board, Canada
  • Certificate in Software QA Testing Analysis, 08/2017, 12/2017, Techno Canada Centre of Excellence, Toronto, ON, Canada
  • Ontario Graduate Diploma, 01/2017, 08/2017, Centennial college, Toronto, Ontario, Canada
  • Ontario Graduate Certificate, 01/2016, 12/2016, St Lawrence College, Kingston, Ontario, Canada

Skills Expertise

  • Test Planning and Strategy
  • Test Case Design and Execution
  • Defect Management and Tracking
  • Functional and Regression Testing
  • Test Automation (e.g., Selenium, WDIO)
  • API Testing (e.g., Postman)
  • Performance Testing (e.g., JMeter)
  • Test Management Tools (e.g., TestRail, JIRA, Confluence)
  • Agile/Scrum & Kanban Methodologies
  • Root Cause Analysis
  • Azure DevOps
  • Strong Analytical and Problem-solving Skills
  • Excellent Communication and Collaboration Abilities

Timeline

Software QA TESTER

Teck Resources Ltd
02.2022 - Current

SOFTWARE QA TESTER

Delphi Technology
01.2018 - 01.2022

SOFTWARE ENGINEER

Accenture
07.2015 - 12.2015
Harshitha Ramesh