Harshita Sharma
Calgary,AB
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies.
Overview
5
5
years of professional experience
Work History
Acting General Manger
Browns Socialhouse
Calgary, AB
11.2023 - Current
- Staff Management: Hire, train, evaluate, and schedule.
- Inventory Management: Manage inventory, forecasting, and estimate consumption, and ordering supplies.
- Budget Management: Cost control, labor assessment.
- Health and Safety: Regulating specs and training.
- Operations: Creating sales reports, monitoring operations, and daily cash checks.
Server Leader
Forage Restaurant
Vancouver, BC
12.2022 - 10.2023
- Monitored dining room for cleanliness and proper set-up at all times.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Banquets Assistant Manager (Seasonal)
Fairmont Chateau
Whistler
05.2022 - 09.2022
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed business performance data and forecasted business results for upper management.
Assistant General Manager (Seasonal)
Whistler Blackcomb
Whistler, BC
12.2021 - 04.2022
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Ensured that customer service standards were met or exceeded at all times.
Fine Dine Server & bartender at Ramsay Lounge
Fairmont Banff Springs
Banff, Alberta
06.2021 - 10.2021
Director at Large
VIUSU Students Union
Nanaimo, British Columbia
01.2021 - 06.2021
Food & Beverage Manager
Discovery Room
Nanaimo, British Columbia
01.2020 - 04.2021
Front Desk Agent
Fit4Less Gym
Nanaimo, British Columbia
08.2019 - 02.2021
Line Cook
Cactus Club Cafe
Nanaimo, British Columbia
05.2020 - 12.2020
Group Leader
RockViu Event
Nanaimo, British Columbia
09.2019 - 09.2019
Education
Hospitality Management Diploma -
Vancouver Island University
Nanaimo, British Columbia04.2021
High School - Arts with math
Govt. Senior Secondary School
Haryana, India03.2018
Skills
- Restaurant Management
- Service prioritization
- Performance evaluation
- Profit and loss
- Staff supervision
- Relationship building
- Customer service
- Problem solving
- Suggestive selling
- Banquet coordination
- Beverage preparation
- Interpersonal skills
- Team building
Hobbies and Interests
- Fitness
- Painting
- Cooking
- Active lifestyle
- Snowboarding
- Hiking
Awards
- Food safe, 2019
- Serve it right, 2019
- Nominated for Hospitality & Tourism Awards, 2023, for providing exceptional service.
Languages
Hindi
Native/ Bilingual
English
Full Professional
Timeline
Acting General Manger
Browns Socialhouse
11.2023 - Current
Server Leader
Forage Restaurant
12.2022 - 10.2023
Banquets Assistant Manager (Seasonal)
Fairmont Chateau
05.2022 - 09.2022
Assistant General Manager (Seasonal)
Whistler Blackcomb
12.2021 - 04.2022
Fine Dine Server & bartender at Ramsay Lounge
Fairmont Banff Springs
06.2021 - 10.2021
Director at Large
VIUSU Students Union
01.2021 - 06.2021
Line Cook
Cactus Club Cafe
05.2020 - 12.2020
Food & Beverage Manager
Discovery Room
01.2020 - 04.2021
Group Leader
RockViu Event
09.2019 - 09.2019
Front Desk Agent
Fit4Less Gym
08.2019 - 02.2021
Hospitality Management Diploma -
Vancouver Island University
High School - Arts with math
Govt. Senior Secondary School
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