HARSHIT SHARMA
Halifax,Nova Scotia /Halifax/Canada
Summary
Dynamic professional with a proven track record at BOMBAY BAZAAR, adept in inventory management and enhancing customer experiences. Excelled in data analysis at Intelliviz Software Pvt. Ltd, leveraging Python and SQL to drive business decisions. Skilled in team collaboration and problem-solving, consistently achieving operational excellence and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Clerk
BOMBAY BAZAAR
Halifax
04.2024 - 08.2024
- Efficiently handled and restocked products to maintain a clean and organized sales floor, ensuring shelves were fully stocked and visually appealing for customers
- Assisted customers with locating items, providing product recommendations, and addressing inquiries to enhance their shopping experience
- Collaborated with team members to ensure timely receipt and unpacking of shipments, followed by accurate sorting and placement of items on shelves
- Conducted regular inventory checks to prevent stock shortages and reported discrepancies to management for resolution
- Maintained a safe and clean work environment by adhering to company policies and safety standards
- Supported promotional activities by setting up displays and arranging merchandise to highlight featured products
Predictive Researcher
Saint Mary’s University
Halifax
09.2023 - 03.2024
- Conduct literature review on available methods and datasets for construction of Drug-Drug Interactions (DDI) graphs
- Assisting in appropriate data collection
- Applying deep learning techniques for link prediction
- Creating a common database from different Dugs databases as DRUG BANK, Pub Chem, MecDDI
- Tools: R, Python, MS Office, MS Visio, Machine Learning
Data Analyst
Intelliviz Software Pvt. Ltd
, India
07.2021 - 07.2023
- Manipulation and management of large datasets, perform data cleaning, dataset linking and creation of analytic datasets for modeling purposes for Installment Loan & Credit Portfolio
- Developed and automated suite of reports and dashboards using Python and SQL to measure financial and operational performance of portfolio to drive key Business decisions
- Monitor monthly KPI performance for different segments by creating monthly reports for senior management
- Ad-hoc analysis using SQL, R and MS Excel for trends and performance analysis and problem solving for credit card portfolio
- Tools: R, R Shiny (Basic), SQL, Python, Tableau, Machine Learning
Assistant Manager
Sharma Timbers & Furniture House
, India
07.2014 - 08.2018
- Supervised daily office operations, including staff management and task delegation
- Handled customer orders, staff supervision, and ensured timely delivery of services
- Created and maintained documents, spreadsheets, and databases for efficient workflow
- Oversaw expense management, ensuring cost efficiency and financial accuracy
- Maintained and ensured the smooth functioning of electrical machinery, including saw mills, rice mills, wood planers, wheat threshers, etc
- Conducted routine machinery maintenance such as cleaning, greasing, oiling, and troubleshooting to minimize downtime
- Coordinated maintenance schedules and managed inventory for parts and tools needed for machinery upkeep
Customer Care Executive (Call Center)
Snapdeal India
, India
07.2013 - 06.2014
- Assist in fixing problems and queries related to products available on website
- Train users and provide support in the proper usage of the website and help in product purchase and orders
- Processing customer requests by providing solutions
- Having adequate knowledge of the products of the company to be able to communicate effectively with incoming trouble tickets by the customers
- Managing a record of incoming trouble tickets to be able to reference later
- When necessary, working together with colleagues to resolve customer complaints
- Learning about the products from scratch to be able to solve or answer any queries from the customers
Education
Master of Business Analytics -
Sobey School of Business, Saint Mary’s University
Halifax, Canada12.2024
Bachelor of Engineering - Electrical & Electronics
IndiaPost Graduate Program in Data Science -
IndiaIndustrial Automation Certification Course -
IndiaSkills
- Picking and processing
- Utilization reporting
- Inventory Picking Proficiency
- Stock replenishment
- Shipping and packaging
- Product identification
Certification
- First Aid & CPR/AED level C, 105647566
- WHMIS, Canadian Centre for Occupational Health and Safety
Hobbies and Interests
- Biking
- High Altitude Trekking
- Singing
Availability
Open Availability, Monday To Sunday, True, Available for any shift 7 days a week
Languages
- English
- French
- Hindi
- Punjabi
Ngo
- Waste Warriors
- Healing Himalayas
- Environment Healers
- Canadian Cancer Society
Timeline
Store Clerk
BOMBAY BAZAAR
04.2024 - 08.2024
Predictive Researcher
Saint Mary’s University
09.2023 - 03.2024
Data Analyst
Intelliviz Software Pvt. Ltd
07.2021 - 07.2023
Assistant Manager
Sharma Timbers & Furniture House
07.2014 - 08.2018
Customer Care Executive (Call Center)
Snapdeal India
07.2013 - 06.2014
Master of Business Analytics -
Sobey School of Business, Saint Mary’s University
Bachelor of Engineering - Electrical & Electronics
Post Graduate Program in Data Science -
Industrial Automation Certification Course -
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