Harshit Shah

Since July 2022, I have been working as an Office Administrator at AJP Building Maintenance Limited in Surrey, BC, Canada. My key functions at AJP, involves the following duties :

• Pitching to New as well as existing Clients for sales by arranging and attending telephonic and personal meetings with them.
• Making cold calls (Telephonic and Personal) to generate sales.
• Marketing company's Cleaning Service Packages over the phone
• Addressing and Resolving Customer Queries related to Services, Quality and billing to their utmost satisfaction.
• Compilation of Sales Data, statistics and other figures related to Research done by Top Management.
• Maintaining and developing Office Procedures, Supervising and encouraging Office Staff to adhere to the SOPs laid down by the management.
• Scheduling appointments and meeting of the Employer
• Maintaining computerized filling system of the Office Documents

• Interacted with customers by phone, email or in-person to provide information.
• Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
• Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
• Delivered clerical support by handling range of routine and special requirements.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Trained new employees on administrative procedures, company policies and performance standards.
• Produced high-quality communications for internal and external use.

• I was providing Consultancy Services & had started a Market Research Agency
• Conducting Fieldwork & Data Collection activities in major parts of the country
• The major Client Streams comprised of FMCG Industry, Pharma & Health Care, Office Automation, Telecommunications, Automobiles, Food & Beverages
• As a sole Owner & In-charge, I was taking care of 16 people Staff and also including :
• Understanding the requirements of the Client
• Briefing, directing and managing the Field Teams
• Monitoring the quality, scrutiny & timely delivery of work
• Fulfillment of various commercial formalities
• Payment collection & remittance facilitation to the Field Teams & various other Suppliers
• Providing Quotations to the Clients with effective Cost cutting measures
• After 6-7 years of successful run, I decided to explore the new opportunity I got in Uganda

• With the Largest Market Research Company in the country
• My job involves total project responsibility & project management from manpower generation & training to delivering the required data collection with desired QUALITY within stipulated time lines
• We do studies & surveys on various issues & products pertaining to almost every aspect of life, commerce, trade & industry
• The Client list includes the various MNCs & Industry Leaders from all verticals
• As a Sr
• Field Executive, at a time I am In-Charge of 8-10 projects at a time for which I am entirely responsible in every aspects.

• Before coming to India, I was working at DUBAI
• At Dubai, I was working with the Largest Jewellery Company – DAMAS which owns a chain of 200+ Retail Outlets across UAE & rest of the world
• As an, , I was looking after the Day-to-day accounting transactions, Passing the Journal Entries, Reconciliation, Inventory Management as well as the documentation related to Sales Updating
• I was responsible for Cash Collection, including Petty cash as well as periodic Stock taking.

• In India, I was working with INDIAN MARKET RESEARCH BUREAU (IMRB) - the Largest Market Research Organisation of India & a unit of Hindustan Thompson Associates Ltd.– HTA, # 1 Advertising Agency of South-East Asia, which is a part of Worldwide WPP – Kanter Group (UK)
• I was taking care of entire operational management & execution of various Market Research Projects of the Company
• My major responsibilities included Manpower generation & training
• Planning the Field Work within the given Time Frame
• Co-ordination with the Researchers (& also with the Clients, sometimes)
• Maintaining Cost Standards & Applying Budgetary Controls
• I left IMRB as I got an opportunity to work in a Foreign Country which I opted to explore.

• Before IMRB, I was working with Spandan Medical & Research Center Pvt Ltd
• (SMRC), a 50 Bedded Fully Integrated Multispeciality Hospital
• As Bookkeeper I was responsible for all day-to-day accounting & preparation of Patients’ Bills
• Further, I was providing all kinds of Reports required by the GM & Medical Director
• I was also working as a Cashier & a Data Entry Operator for routine administrative work
• I left SPANDAN as I was appointed for the Managerial Post at Indian Market Research Bureau.

• Before joining SPANDAN HOSPITALS, I was working for almost 6 years with various Market Research Companies on a Freelance Basis