Harshit Gupta
Toronto,ON
Summary
Well organized and goal-oriented professional with expertise in Quality Management Delivery by collaborating with cross-functional teams to deliver high quality software testing by following Agile Principles. 12+ years of experience working with key stakeholders and liaising between technical & Managerial levels. Skilled at working as QA lead.
Overview
13
13
years of professional experience
Work History
QA Lead
IGM Financial
09.2024 - 03.2025
- Prepare the Understanding document for E2E Flow for Mackenzie Investments and Investor Group Clients in Shared Application System (SAS), MRFP Statement Generation Process
- Parameter / Test Data Driven Test Case Design in Jira
- Preparation of Traceability Matrix
- Test Strategy Documentation
- Test Planning Documentation
- Test Execution using Jira Zephyr plugin
- Defect Management
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
QA Analyst
CIBC - Regulatory Supervision Application
04.2024 - 08.2024
- Delivered high-quality products on schedule through effective use of automated regression tests, minimizing human error during repetitive tasks.
- Provided reports on milestones, issues and test concerns to project managers for assistance.
- Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.
- Championed process improvements that resulted in cost savings and increased efficiency without compromising product quality.
- Provided expert insight into system requirements, collaborating with stakeholders to establish clear expectations for project outcomes.
- Assisted team with development of web-based applications in Agile environment.
- Supported test review, defect control and configuration management within delivery pipeline.
- Verified acceptance by developing and implementing automated and manual application features and regression tests.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Conducted regression testing of existing products.
QA Analyst
CIBC - Commercial Banking and Retail Payments
01.2023 - 04.2024
- Reviewed project specification documentation to create appropriate testing methodologies
- Provided reports on milestones, issues and test concerns to project managers for assistance.
- Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.
- Collaborated with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
- Improved software quality by designing and implementing comprehensive test strategies and plans.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Worked closely with development and QA teams to identify and prioritize areas for testing, resulting in improved test coverage and reduced regression cycles
- Defined and tracked key metrics to measure the effectiveness of the response time on CLOUD application as compared to the response time ON-PREM application
- Mentored junior team members, fostering their professional growth and ensuring the team’s collective skill enhancement
QA Analyst
CIBC - Frontline Technology PEGA
03.2022 - 12.2022
- Created accurate and successful test scripts to manage automated testing of certain products and features using ConfirmIq Model based testing tool
- Used Scriptless Tool Amez for execution of Automated Regression Suite
- Reviewed project specification documentation to create appropriate testing methodologies.
- Executed test cases and documented defects, confirming resolution and mitigation of defects.
- Conducted regression testing of existing products.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
Quality Engineer
CIBC - Quest Delivery
01.2020 - 02.2022
- Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
- Maintained accurate documentation of all testing activities, enabling efficient review of results by project stakeholders.
- Evaluated product requirements, translating them into detailed test scenarios and validating expected outcomes.
- Continuously updated technical skills through training programs, staying current on industry best practices for software testing methodologies.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Streamlined defect tracking process, enabling quicker resolutions and boosting customer satisfaction.
- Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
- Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
- Increased product reliability by performing thorough regression testing on each release cycle.
- Implemented automated testing solutions where appropriate, reducing manual testing effort and increasing overall test coverage.
- Ran automated test suites and evaluated performance, functionality and scalability.
- Conducted root cause analysis for defects, leading to targeted improvements in the production process.
- Reduced defect leakage to production by overhauling defect tracking and management system.
- Incorporated delivery requirements into planning of testing schedules.
Test Coordinator
CIBC - Simplii Mobiweb
09.2016 - 12.2019
- Ensured strict adherence to quality standards and compliance requirements, consistently delivering reliable test results.
- Improved test coordination efficiency by streamlining processes and implementing time-saving strategies.
- Established strong communication channels with stakeholders, keeping them informed on testing progress and potential issues.
- Fostered strong relationships with developers and product owners by providing clear and concise feedback on testing findings.
- Implemented risk-based testing approaches to prioritize critical test cases, effectively reducing overall testing efforts.
- Ensured accurate reporting of defects by consistently maintaining detailed documentation throughout the testing process.
- Followed standard operating procedures for inspections and tests.
Functional System Analyst
Warner Bros
07.2013 - 08.2016
- Optimized existing systems through continuous improvement initiatives, leading to enhanced performance and usability.
- Enhanced system functionality by identifying and addressing software issues.
- Streamlined business processes for increased efficiency through thorough analysis and optimization.
Client Support Executive
IBPS
01.2013 - 06.2013
- Actively participated in company-wide initiatives aimed at enhancing overall customer experience.
ILP Trainee
Tata Consultancy Services Limited
09.2012 - 12.2012
- Participated in the ILP structured program designed to gain the necessary skills and knowledge to work with mainframe systems.
Education
Bachelor of Technology - Computer Science And Engineering
Kalinga Institute of Industrial Technology
08-2012
Skills
- Agile Project Management
- Scrum Methodologies
- Stakeholder Collaboration
- Strategic Test Design
- Test Planning
- Defect Management
- User Acceptance Testing Expertise
- Specification Analysis
- Software development lifecycle
- Test Automation
- Web Application Quality Assurance
- Software Regression Testing
- End-to-End Functional Testing
- Integration Testing
- Quality metrics analysis
- Test data management
- Scenario Analysis
- Software development tools: JIRA, confluence
- Results and Deadline-driven
- Black box testing
- Project management
- Agile best practices
- Basics of Selenium
Tools/Technology
Regression Suite Manual/Automation Test Script Repository and Defect Management Tool
HP ALM, Jira, Confluence
Test Case execution Tool
Using Zephyr Plugin in Jira, Test Lab in HP ALM
Automation
Conformiq Model based testing tool
Scriptless In-house Automation tool
Amez
Timeline
QA Lead
IGM Financial
09.2024 - 03.2025
QA Analyst
CIBC - Regulatory Supervision Application
04.2024 - 08.2024
QA Analyst
CIBC - Commercial Banking and Retail Payments
01.2023 - 04.2024
QA Analyst
CIBC - Frontline Technology PEGA
03.2022 - 12.2022
Quality Engineer
CIBC - Quest Delivery
01.2020 - 02.2022
Test Coordinator
CIBC - Simplii Mobiweb
09.2016 - 12.2019
Functional System Analyst
Warner Bros
07.2013 - 08.2016
Client Support Executive
IBPS
01.2013 - 06.2013
ILP Trainee
Tata Consultancy Services Limited
09.2012 - 12.2012
Bachelor of Technology - Computer Science And Engineering
Kalinga Institute of Industrial Technology
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