Harshilkumar Patel
Brampton,ON
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
Work History
Team Leader
ICE FLAME GRILL & CHILL
2022.03 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Kitchen Staff Member
McDonald's
2019.08 - 2020.01
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Operated kitchen equipment in accordance with manufacturer instructions.
Education
Associate of Applied Science - Environmental Technician
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON08.2023
Bachelor of Science - CHEMISTRY
HNGU UNIVERSITY
GUJARAT06.2019
Skills
- Account Management
- Overseeing Daily Activities
- Issue Resolution
- Lean Manufacturing
- Volunteer Tasking
- SOP Adherence
- Teamwork and Collaboration
- Smart Goals
- Revenue Growth
- Leadership
Timeline
Team Leader
ICE FLAME GRILL & CHILL
2022.03 - Current
Kitchen Staff Member
McDonald's
2019.08 - 2020.01
Associate of Applied Science - Environmental Technician
Sheridan College Institute of Technology And Advanced Learning
Bachelor of Science - CHEMISTRY
HNGU UNIVERSITY
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