Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Harsheen Kaur

British Columbia

Summary

Dynamic individual with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

5
5
years of professional experience

Work History

New Account Sanctioner - Consumer & Commercial Operations

Royal Bank of Scotland
04.2019 - 11.2023
  • Experienced in AML and KYC checks for institutional clients, ensuring compliance and detecting financial crime, handling complaints, and escalating high-risk cases
  • Conducting due diligence inquiries, and records documentation with quality assurance and analyzing customer risk assessment reports Supervises and supports team, ensuring process adherence and facilitating training.

Education

Master's -

University Canada West
09.2025

Bachelor's - Computers

Sikkim Manipal University
01.2019

Skills

  • Teamwork and Collaboration
  • Supervision and leadership
  • Task Prioritization
  • Team Management
  • Social Perceptiveness
  • Process & Operations Management
  • Executive Leadership
  • Team & People Management
  • Training & Mentoring
  • Process Improvements (Workout & Lean)
  • Quality Assurance

Availability

Monday, Tuesday, Wednesday, Thursday, and Saturday

Timeline

New Account Sanctioner - Consumer & Commercial Operations

Royal Bank of Scotland
04.2019 - 11.2023

Master's -

University Canada West

Bachelor's - Computers

Sikkim Manipal University

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Harsheen Kaur