Quote
Summary
Overview
Work Preference
Work History
Skills
Education
Profiles
Personality Traits
Interests
Timeline
CustomerServiceRepresentative
Harshdeep Singh Maggo

Harshdeep Singh Maggo

Toronto,ON

Quote

Judge a man by his questions rather than his answers.
Voltaire

Summary

Analytical and detail-oriented data analyst with a Bachelor's degree in Computer Science and a specialization in Big Data Analytics. Proficient in data manipulation, exploration, and cleaning using Python and SQL. Experienced in creating interactive dashboards and reports using Tableau and Power BI. Eager to apply technical skills and contribute to data-driven decision-making processes.

Overview

2
2
years of professional experience
3
3
Languages

Work Preference

Work Type

Full TimeContract Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementWork from home optionPersonal development programsHealthcare benefitsTeam Building / Company Retreats

Work History

Data Analyst Consultant

Bell Canada
08.2023 - Current
  • Actively engaged in cleaning and validating datasets using SQL and Excel, ensuring data integrity and accuracy improvement of 15%.
  • Create and present Tableau visualizations monthly, contributing to the identification of key trends and patterns for strategic decision-making.
  • Utilizing the ITOM model within ServiceNow, actively participating in incident management processes to ensure 20% more efficient resolution.
  • Handle and resolve an average of over 50 tickets monthly using JIRA, maintaining a 90% on-time resolution rate, and ensuring timely project execution.
  • Familiarity with data warehousing and reporting, aiding in the extraction of insights from large datasets.

Data Scientist Intern

Lunge Systems
Vancouver, British Columbia
05.2022 - 08.2022
  • Developed a Natural Language Processing model prototype that identifies user behavior and offers personalized solutions, which led to a 30% increase in the client's productivity.
  • Achieved Word2Vec similarity rates as high as 98% with an average rate of about 94% through efficient model training and utilization of libraries like Gensim, NLTK, Pandas, and NetworkX.

Skills

  • Python
  • SQL
  • ServiceNow
  • Power BI
  • Tableau
  • FastAPI
  • Data Collection and Cleaning
  • Data Analysis and Visualization
  • Advanced Excel
  • Microsoft 365
  • Extract, Load, and Transform(ETL)
  • Git
  • Sharepoint
  • Cloud Computing(Azure and AWS)

Education

Graduate Certificate - Cloud Computing Technologies

George Brown College
Toronto, ON
04.2023

Graduate Certificate - Big Data Analytics

Georgian College of Applied Arts And Technology
Barrie, ON
08.2022

Bachelor of Science - Computer Science And Engineering

Guru Gobind Singh Indraprastha University
Delhi, India
08.2021

Profiles

https://www.linkedin.com/in/harshdeep-singh-maggo-52bb6718b/


https://github.com/harsh88maggo

Personality Traits

  • Attention to detail
  • Critical thinking
  • Effective communication
  • Skillful presentation
  • Proactive problem solving
  • Intellectual curiosity
  • Collaboration
  • Project management
  • Time management
  • Risk management
  • Emotional intelligence

Interests

Reading

Journaling

Cooking

Exercising

Cycling

Ice Skating

Volleyball

Badminton

Basketball

Football

Meditation

Music

Timeline

Data Analyst Consultant

Bell Canada
08.2023 - Current

Data Scientist Intern

Lunge Systems
05.2022 - 08.2022

Graduate Certificate - Cloud Computing Technologies

George Brown College

Graduate Certificate - Big Data Analytics

Georgian College of Applied Arts And Technology

Bachelor of Science - Computer Science And Engineering

Guru Gobind Singh Indraprastha University
Harshdeep Singh Maggo